What does a Social Worker do?

A hospital Social Worker helps patients and their families cope with the many problems that accompany illness or inhibit recovery and rehabilitation, such as economic need, disability, and lack of resources after discharge from hospital. They also collect and analyse patient information to help other health professionals understand the social, emotional, and environmental factors underlying a patient’s condition, or affecting their recovery.  In hospitals, Social Workers often coordinate services for home care and equipment following discharge, or for referral to rehabilitation and long-term care facilities.

A hospital Social Worker has the opportunity to specialize in certain areas including child and adolescent care, mental health, substance abuse and learning disabilities.

What qualifications and experience does the hospital require?

• Bachelors’ degree.
• Masters degree in Social Work from accredited university.
• Two years post graduate experience in relevant field.

What does an Occupational Therapist do?

An Occupational Therapist help patients who are mentally, emotionally or physically disabled adjust to handicaps and regain abilities to perform daily living and self-care skills.

Occupational Therapists design therapy programs and work closely with patients to observe them, help them and monitor their progress.  They work as part of an interdisciplinary team and play a vital role in establishing and maintaining working relationships with other BHB programs and community services.

What qualifications and experience does the hospital require?

• Bachelors’ degree or Masters degree from a program accredited by the World Federation of Occupational Therapists.
• Current registration with the Council of Professions Supplementary to Medicine.
• Member of accredited Occupational Therapy Association

One year post-graduate experience specializing in Mental Health

What does a Physiotherapist do?

A Physiotherapist help patients restore bodily functions, prevent permanent disability, and relieve pain after an injury or illness. Therapy can include work and massage to increase strength, coordination and a range of motion. Therapists apply traction and heat, cold, light and water treatments. Train patients to use prosthetics and orthopedic appliances.

What qualifications and experience does the hospital require?

• Bachelors’ degree or Masters degree of Science Physiotherapy.
• Two years experience with adults with special needs in a community setting.
• Membership in relevant professional association.

What does a Rehabilitation Therapist do?

A Rehabilitation Therapist work with psychiatric clients providing a range of support services to enable clients to adjust to living in the community.

What qualifications and experience does the hospital require?

• Bachelor’s degree essential/Masters degree preferred in a Rehabilitation, Psychology, Special Social Science field.
• Two years experience with adults with special needs in community settings.
• Membership in relevant professional association

What does a Speech Language Pathologist do?

A Speech Language Pathologist works with patients who have speech, language, voice, fluency or swallowing disorders. Perform examinations, tests, and evaluations as well as provide treatment. Identifies and evaluates speech and language disorders. Plans and directs therapy for speech impairments. Conducts speech and language research. Provides educational, medical and professional consultation as required.

What qualifications and experience does the hospital require?

• Bachelors’ Degree.
• Master’s degree in Speech Language Pathology.
• Licensed with appropriate association.
• 2 years post qualifying experience in similar environment.

What does a Pharmacy Technician do?

The pharmacy’s main role is to prepare and dispense drugs and medicines. With medicine becoming increasingly more complex as does the role performed by the pharmacy. A Pharmacy Technician has supervised responsibility for performing technical and clerical tasks. These include processing orders, manufacturing, repackaging, collecting/delivering supplies, and performing the tasks of other support staff when the need arises. Pharmacy Technicians interact with nurses, doctors and other health professionals on a regular basis ensuring patients receive the most appropriate treatments in the most effective way.

What qualifications and experience does the hospital require?

• Pharmacy Technicians Certification Course or similar associates degree in science or candidate with 2-3 years nursing education.
• 2 years work experience preferably in a healthcare environment.
• Computer literacy.

What does a Pharmacist do?

The pharmacy’s main role is to prepare and dispense drugs and medicines. With medicine becoming increasingly more complex as does the role performed by the pharmacy. A Pharmacist is responsible for maintaining the established departmental policies, procedures and objectives to ensure the pharmacy fulfils its role. Hospital Pharmacists can be assigned to work in the Outpatient Pharmacy, In-Patient Pharmacy or Mid-Atlantic Wellness Institute Pharmacy. All Pharmacists participate in shift rotation, including weekends, public holidays and on-call. Pharmacists participate in a variety of continuing education sessions and are a part of the Multidisciplinary team for patient care. Pharmacists interact with nurses, doctors and other health professionals on a regular basis ensuring patients receive the most appropriate medicines in the most effective way.

What qualifications and experience does the hospital require?

• Bachelors’ degree in Pharmacy from an accredited program essential.
• Minimum of two years relevant experience.
• Membership of the Bermuda Pharmaceutical Association.
• Membership of The Professional Supplement to Medicine (Bermuda Government registration).

What does a Registered Nurse do?

The focus of attention for a Registered Nurse is the patient. RN’s promote health, prevent disease, and help patients and families cope with illness. When providing direct patient care, they observe, assess and record symptoms, reactions and progress in patients; assist physicians during surgeries, treatments and examinations; administer medications; and assist in convalescence and rehabilitation.

Like Physicians, RN’s can choose to specialize in a particular area such as – Cardiac Care, Critical Care, Diagnostic Imaging, Dialysis, Emergency, Employee Health, Geriatric, Home Care, Hyperbaric/Wound Care, IV Therapy, Mental Health, Midwifery, Neonatal, Oncology, Operating Room, Orthopedic, PACU, Palliative Care, Pediatric and Substance Abuse.

What qualifications and experience does the hospital require?

• Graduate of a Registered Nurse Education program recognized by the Bermuda Nursing Council.
• Current CPR certification.
• Minimum of 1 yr nursing post education experience.
• Ability to work independently yet share information, skills, and expertise with peers.
• Stable and adaptable temperament.
• Effective written, positive verbal, and non-verbal communication skills.
• Current registration with the Bermuda Nursing Council is required.

What does an Emergency Medical Technician do?

An Emergency Medical Technician is part of the Emergency Department Team. Provides pre and intra hospital patient care in a timely, sensitive, safe, and efficient manner.

What qualifications and experience does the hospital require?

• High School Graduate.
• Basic Cardiac Life Support certification
• Emergency Medical Technician Course
• Advanced Driving Course
• Current Driver’s License
• Intermediate Vehicle License
• Ability to communicate well with people, and deal with emergency situations calmly and efficiently.

What does a Nursing Aide/Assistant/Orderly do?

Nursing support staff work under the supervision of a Staff Nurse. Support staff perform duties necessary in caring for the personal needs, comfort and safety of the patients.

What qualifications and experience does the hospital require?

• High School Graduate.
• Geriatric Aide Certificate an asset (for Continuing Care Unit)
• Good physical health
• Ability to assist with heavy lifting
• Accurate verbal communication skills
• People oriented, a team player, and an ability to work with various levels of staff.

What does an Operating Room Attendant do?

An Operating Room Attendant is responsible for assisting in the preparation of the Operating Room for surgery.

What qualifications and experience does the hospital require?

• High School Graduate.
• 2 years work experience in healthcare. Must be prepared to attend and complete O.R. Attendant Training Program.
• Must be able to read & write.
• Dependable, punctual, flexible.
• Good communication skills.
• Good technical skills.
• Able to assist in heavy lifting of patients and equipment.

What does a Sterile Processing Technician do?

A Sterile Processing Technician works under the director of the Sterile Processing Coordinator. The technician is responsible for the decontaminating, preparing, and processing of surgical instrumentation, treatment trays and equipment used for patient care.

What qualifications and experience does the hospital require?

• High School Graduate.
• Basic knowledge of aseptic techniques and medical terminology.
• Previous Central Sterile Processing experience or CS technician course, or equivalent.
• Ability to work as part of a team.
• Ability to perform moderately heavy lifting.

What does a Psychologist do?

A Psychologist diagnoses or evaluates mental and emotional disorders of individuals, and administers programs of treatment.

What qualifications and experience does the hospital require?

• Bachelor’s degree in psychology.
• A doctoral degree (Ph.D. or Psy.D) is essential in Psychology.
• Licensed, certified or chartered with relevant association.

What does a Laboratory Technologist do?

A Laboratory Technologist works under supervision providing high quality medical laboratory testing for the patient to aid in the diagnosis of wellness and of disease. Laboratory Technologists are responsible for all bench work assigned by senior laboratory staff. Technologists can work in one of the following fields – Chemistry, Haematology, Microbiology, Cytology or Histology.

What qualifications and experience does the hospital require?

• Bachelors’ degree in Medical Technology or HNC/Diploma with additional training and certification in chosen field.
• Registration with a professional licensing body in medical technology such as ASCP or equivalent.
• Registered with the Profession Supplementary to Medicine Council as required by Bermuda Law.

What does a Mortuary Technician do?

A Mortuary Technician assists the Pathologist in performing autopsies. It is the responsibility of the technician to ensure that all equipment is clean and orderly. The technician oversees the admission to and release of bodies in the Mortuary.

What qualifications and experience does the hospital require?

• Certificate/Diploma in Mortuary Technology and Hygiene from an accredited institution.
• Minimum of 3 years postgraduate clinical experience.

What does a Health Records Analyst do?

A Health Records Analyst oversees computer programming regarding medical records. Assists with development of new computer programs. Supervises abstraction and coding of discharge data for on-line input. Advises medical staff and others regarding audit process. Prepares statistical reports.

What qualifications and experience does the hospital require?

• Bachelors’ degree from an accredited program.
• Must be a member of the CCHRA & CHRA.
• Professional affiliation to relevant association.
• No less than 3 years as a Health Records Analyst.
• In-depth knowledge of computer hardware and software.

What does a Health Records Technician do?

A Health Records Technician is responsible for coding and abstracting from patient records all pertinent diagnostic and procedural information using Clinical Coding systems and conventions. Abstracts and enters specific data elements in the hospital computer database according to consistent definitions.

What qualifications and experience does the hospital require?

• Graduate of an accredited school for Medical Record Technicians, or successful completion of the HRT program and exam conducted by CCHRA/CHA.
• Completion of the Coding Basics program sponsored by AHIMA or similar.
• Certified Coding Specialist credential required or in progress.
• Minimum of 2 years medical records experience.
• Two years experience in an acute care hospital using coding and abstracting skills.
• Professional affiliation to relevant association.

What does a Health Sciences Librarian do?

A Health Sciences Librarian collects and organizes medical information and helps practitioners find the information they need for patient care, education, research and administration. Selects and acquires books, journals and other library materials. Establishes and manages electronic and digital database information systems. Information is organized into collections and cataloged for access and to provide reference assistance to patrons. Coordinates and controls budgets and supervises the Library Assistant.

What qualifications and experience does the hospital require?

• Bachelors’ degree.
• Masters degree from a program that is accredited by the relevant library association or equivalent.
• 3 years relevant experience with supervisory responsibilities.

What does a Medical Transcriptionist do?

A Medical Transcriptionist is a medical language specialist. Uses extensive experience to interpret dictation from all specialties that others are unable to clarify. Provides mentoring to others in the profession. Develops learning tools and techniques to enhance skill levels.

What qualifications and experience does the hospital require?

• Course work in Human Anatomy and Physiology, medical terminology, disease processes, medications and laboratory values.
• Medical Transcription certification preferred.
• 3-5 years of secretarial training.
• Over 5 years acute care hospital experience for multi-specialty assignments.
• Good computer skills.
• Professional affiliation to relevant association.

What does a Records File Clerk do?

A Records File Clerk organizes and provides department files and patient data to all authorized requestors. Observes confidentiality of patient, staff and hospital information. Skilled in the use of the Master Patient Index and Locator computer applications. Answers phone and takes/relays messages. Responsible for the accuracy of file room content and upkeep.

What qualifications and experience does the hospital require?

• High School Graduate.
• Excellent secretarial skills.
• Completion of a Basic Medical terminology course preferred.
• Basic computer skills.

What does a Systems Analyst do?

A Systems Analyst analyses and develops system solutions to information and business flow and processes flow problems. Plans, coordinates, facilitates and evaluates information systems. Develops system designs.

What qualifications and experience does the hospital require?

• Bachelors degree in Computer Science or related degree.
• Minimum of 3 years experience in an IT environment.
• Experience in systems analysis, systems development life cycles and change control.

What does a Telecommunications Operator do?

A Telecommunications Operators main role is to operate the hospital telephone switchboard by receiving in coming and outgoing telephone calls and enquiries.

What qualifications and experience does the hospital require?

• High School Graduate.
• Must possess 2 years experience as an operator in a position that requires tact, courtesy and confidentiality in the workplace.
• Punctuality, integrity, courtesy and a team player essential.

What does a Director of Volunteer Services do?

A Director of Volunteer Services is responsible for the planning, organizing, and directing the selection, training, and utilization of volunteer hospital workers. Ensures symbiotic relationships between the hospitals and the community and between hospital employees and volunteers at KEMH or MWI.

What qualifications and experience does the hospital require?

• Bachelors’ degree in a field appropriate to the position.
• Five years experience in a health care environment.
• Must have level of computer skills required to create a volunteer database and public relations tools to attract volunteers.

What does an Employee Assistance Program Manager do?

An Employee Assistance Program Manager assists employees with substance abuse, mental health, family, and other problems that negatively affect their job performance. Includes proactive prevention and health and wellness activities. Provides crisis intervention to individuals and organizations.

What qualifications and experience does the hospital require?

• Masters degree in Social Work, Psychology, Human Resources, or RN, with certification/licensure
• Certification in EAP
• 3 years of experience

What does an Employee Health Services Manager do?

An Employee Health Services Manager provides nursing care and promotes the physical, mental, social, and environmental well-being, and occupational effectiveness of health care workers

What qualifications and experience does the hospital require?

• RN
• 3 years experience at the Assistant Unit Coordinator level.
• Counseling Skills.
• Membership in Bermuda Nursing Council.

What does an Employee/Labour Relations Assistant do?

An Employee/Labour Relations Assistant is responsible for the maintenance of the Bermuda Hospitals Board’s collective bargaining agreements with the Bermuda Industrial Union (BIU) and Bermuda Public Services Union (BPSU).

What qualifications and experience does the hospital require?

• Associates degree in Business/Labour Relations or equivalent.
• Minimum of two years experience as a union shop steward.
• Current/Past member of union negotiation team preferred.

What does the Human Resources Manager do?

A Human Resources Manager provides services in the form of: recruitment, staff development, employment services, employee/industrial relations, strategic planning, policies and procedures development. Effectively administers the employee benefit and recognition programs. Assists the Director of Human Resources with special projects, reports and other duties as required.

What qualifications and experience does the hospital require?

• Bachelor’s degree in Human Resources or Business Administration, Masters degree preferred or equivalent.
• 3-5 years post-graduate Human Resources experience.
• 2 years in a supervisory position.
• Affiliation with Bermuda Human Resources Association and/or SHRM.
• Familiarity with a unionised environment.

What does a Human Resources Assistant do?

A Human Resources Assistant provides administrative and support services to the HR Staffing Specialist and HR Managers.

What qualifications and experience does the hospital require?

• Associates degree in Business or Human Resources, or equivalent.
• Graduate of an accredited Advanced Secretarial Course.
• 100/120 wpm speedwriting or shorthand
• 80 wpm typing.

What does the Staffing Specialist do?

A Staffing Specialist is responsible for all aspects of recruitment as well as training programs, employee relations, policy and procedures interpretation. Assists the Human Resources Manager with special projects, reports and other duties as required.

What qualifications and experience does the hospital require?

• Bachelors Degree in Human Resources Management & Development or equivalent.
• 2-3 years post-graduate experience in a HR environment.
• 1 year in a supervisory position.
• Experience in a unionised environment preferable.
• Affiliation with Bermuda Human Resources Association and/or current member of SHRM.

What does an Accountant do?

An Accountant is responsible for the input, computation and preparation of the internal hospital budgets, compilation and distribution of monthly budget variance reporting packages, collection, analysis and filing of budget variance returns. Assists department heads with preparation of annual budgets and provide ongoing assistance with investigation and analysis of budget variances.

What qualifications and experience does the hospital require?

• A professional accounting designation, CA or equivalent, or in the final stages of qualification.
• Bachelors’ degree in Finance or Accounting.
• Minimum of three to five years’ experience in accounting.
• Experience in budget preparation preferred.

What does an Accounts Payable Supervisor do?

An Accounts Payable Supervisor ensures that invoices for payment are processed accurately and in a timely manner. Processes all foreign vendor payments and reconciles vendor statements on a regular basis. Supervises the activities of the Accounts Payable Clerks. Prepares journal entries relating to accounts payable.

What qualifications and experience does the hospital require?

• Associates degree or equivalent.
• Three to five years experience in similar environment.

What does a Credit and Collections Assistant Manager do?

A Credit and Collections Assistant Manager assists in the collection of hospital receivables for services rendered to patients.  Assists in maintaining complete up-to-date and accurate receivables records, based on information processed through information systems.

What qualifications and experience does the hospital require?

• Bachelors’ degree in Business or similar discipline.
• 2-3 years supervisory experience.

What does a Clinical Educator do?

A Clinical Educator plans and develops educational and instructional programs. Clinical Educators assess and address the learning needs of patients and families as well as acting as an expert clinical resource for staff.

What qualifications and experience does the hospital require?

• Bachelors’ degree in professional field or equivalent.
• Masters degree preferred.
• Minimum 5 years medicine experience.
• Computer literate.

What does a Cafeteria Aide do?

A Cafeteria Aide works under the general supervision of the Cafeteria Cashier/Supervisor Responsible for serving patrons in a pleasant, efficient manner, bearing in mind the overall objective to present high quality, safe, appetizing and nutritious food to the cafeteria patrons, while practicing the high standards of sanitation and safety as set out in the Policy and Procedures manual.

What qualifications and experience does the hospital require?

• High school Graduate preferable.
• Formal training such as the “…Clean Kitchens” program or equivalent preferred.
• Must be able to read and write and to follow oral instructions.
• Minimum of one year’s hospitality experience in all areas preferred.
• Knowledge of sanitary standards of food service.

What does a Catering Cook do?

A Catering Cook is required to prepare and serve catering in a pleasant and efficient manner. Serves safe, appealing, appetizing food of good nutritional value while practicing high standards of sanitation, safety and portion control as outlined in the Policy and Procedures manual.

What qualifications and experience does the hospital require?

• High School Graduate preferable.
• Minimum of City and Guilds 706-1 or equivalent.
• Must be able to read and write and to follow oral instructions.
• Minimum one year’s hospitality experience in all areas of catering essential.
• One year’s experience in all areas of large quantity food production is preferable but not essential.
• Knowledge of sanitary standards of food service, proper cooking methods and cooking temperatures for best utilization and yield of means and other foods in order to retain their nutritional quality, flavour appearance.

What does a Clinical Dietitian do?

A Clinical Dietitian serves as the nutritional consultant to the assigned health care teams, clinical units and programs. Under the general direction of the Professional Practice Leader the Clinical Dietitian initiates the nutritional care process according to established clinical guidelines, standards of practice and P&P’s for Clinical Dietitian Services. The Clinical Dietitian works in close collaboration with the PPL, the Program Manager and the Clinical Coordinator/Team Leaders to provide ethical nutritional care service in an effective and efficient manner. As a member of the Clinical Dietitian Service Team, the Clinical Dietitian consistency reviews services provided and works with the health care team and the dietetic team to continue to improve services and patient outcome.

What qualifications and experience does the hospital require?

• Bachelors’ or Masters of Science degree from an accredited university with a major in Nutrition/Dietetics.
• General or Clinical Internship or equivalent from an accredited hospital certified by the American Dietetic Association, the Canadian Dietetic Association or the British Dietetic Association.
• Registered in the country of training.
• Registered with the Council on Professions Supplementary to Medicine in Bermuda.

What does a Food Services Aide do?

A Food Services Aide works under the general supervision of the Food Services Supervisor. Prepares and serves milk, cream, juices, bread and butter in an efficient, attractive manner. Practices a high standard of sanitation and safety as set out in the Policies and Procedures manual.

What qualifications and experience does the hospital require?

• High School Graduate.
• Formal training such as ‘Clean Kitchens’ program or equivalent preferred.
• Knowledge of sanitary standards of food service.
• Must be able to read and write and follow oral and written instructions.
• Previous experience in kitchen and team oriented work, preferable but not essential.
• A preference for working with the public and as part of a team.
• Adaptability to perform routine, repetitive tasks of preparing and portioning food as well as cleaning the same equipment and facilities under specific instructions.

What does a Diagnostic Imaging Technologist do?

A Diagnostic Imaging Technologist uses techniques such as bone density, cat scan, mammography, magnetic resonance, nuclear medicine or echocardiography to create images of the body, its organs and structures for the purpose of diagnosis and treatment. Images can show how effective the body and its internal organs and structures are functioning.

What qualifications and experience does the hospital require?

• Bachelors’ degree from an accredited university program.
• Professional affiliation to relevant association.

What does a Film Librarian Clerk do?

A Film Librarian Clerk coordinates and maintains the complete terminally digitised film filing system and computerized film management of the diagnostic imaging department.

What qualifications and experience does the hospital require?

• High School Graduate.
• Excellent communication skills.
• A qualification in records keeping would be advantageous.
• Ability to sort, organize and file.

What does a Radiographer do?

Radiology is the branch of medicine that uses radioactive substances, electromagnetic radiation and sound waves to create images of body parts and activities, its organs and structures, for the purpose of diagnosis and treatment. A Radiographer produces the images using one of the above techniques then passes the images on to Radiologists (doctors who specialize in interpreting X-rays) to screen for, diagnose and treat health conditions such as cancer and broken bones.

What qualifications and experience does the hospital require?

• Bachelors’ degree from a program accredited by the Joint Review Committee on Education in Radiologic Technology (JRCERT)
• Registration by Bermuda National Examination Registration by Professions Supplementary to Medicine.
• Professional certification qualifications of: ARRT, DCR, CARRT, SRR

What does an Executive Secretary do?

An Executive Secretary provides superior administrative and secretarial support. Provides the required assistance as part of the support team to ensure that the department’s complex operations are consistently performed effectively.

What qualifications and experience does the hospital require?

• Associates degree in Business
• Graduate of an accredited advanced secretarial course.
• Speedwriting or Shorthand: 100/120 wpm and Typing: 80wpm.

What does a Clerk do?

A Clerk provides various administrative and support services. Provides assistance, as directed, in ensuring the daily operations of the designated department are handled professionally, promptly, courteously and efficiently.

What qualifications and experience does the hospital require?

• High School Graduate.
• Successful completion of secretarial or office procedures program.
• 2-3 years relevant clerical experience, preferable in a healthcare environment.