Emergency & Critical Care

Our first priority is to save lives. Our philosophy is to provide total care of the patient and to always be available when needed.

In times of crisis, we care for acutely and critically ill patients of all ages and diagnoses with complex assessment and high intensity interventions, and sophisticated technology. We provide expertise in trauma, critical care and urgent care management, with dedicated specialists available 24 hours a day.

If you’re visiting Bermuda and you need non-emergency care, click here for a list of resources, including physicians who accept non-resident patients. You can also visit the Lamb Foggo Urgent Care Centre.

Emergency Department
Intensive Care Unit
Urgent Care Centre

Emergency Department

Ground Floor, Acute Care Wing, KEMH

Open 24 hours a day, 365 days a year

Tel: (441) 239-2009 Emergency: 911

The Emergency Department is the most frequently utilised department in the hospital, with more than 35,000 visits a year. Open around the clock, 365 days a year, it is a vital resource for the community in times of medical emergency.

The facility is staffed with board-certified emergency medicine physicians and emergency medical technicians (EMTs), as well as registered nurses (RNs) who have specialised training in emergency, paediatric and trauma nursing.

Language interpreters for numerous languages are available either in the hospital or by telephone. Diagnostic Imaging Services is located adjacent to the Emergency Department and, together with Laboratory Services in the General Wing, is available 24 hours a day when required.

Ambulance Services

Ambulance Services within Bermuda are dispatched centrally by calling 911.
All KEMH ambulances carry specially trained emergency medical technicians (EMTs).
Medical evacuation services to North America by air are available.

Intensive Care Unit

Intensive Care Unit (ICU)

2nd Floor, General Wing, KEMH

Tel: (441) 239-2015

As its name implies, this nine-bed unit is specially designed and equipped to provide continuous monitoring and medical care to the hospital’s most seriously ill patients. Highly trained and qualified nurses are recruited worldwide, then further trained during a three-month orientation and three additional months assisting before assuming full responsibilities.

Information Requests

Please understand that confidentiality requirements restrict the information we are allowed to provide. If you are dissatisfied with the amount of information you have been given, please ask to speak to the unit manager.

Visitation Policy & Hours

Visitors are restricted to immediate family. Children under 12 are not permitted in the ICU. Visits of no more than 10 minutes at the bedside are permitted between 10am and 2pm and between 4pm and 8pm.

Urgent Care Centre

Lamb Foggo Urgent Care Centre

1 Hall Street, Southside, St George’s

4pm to midnight Monday to Friday
12pm to midnight Saturday and Sunday

Tel: (441) 298-7700

The Lamb Foggo Urgent Care Centre (UCC) is designed to take care of those non-life threatening but urgent conditions, such as minor accidents or sudden illness, that happen unexpectedly.

You might need the UCC if you have a minor illness or injury that needs immediate attention, but is in no way life threatening and is not likely to need surgery or sophisticated diagnostic equipment. This means something like a bump, bruise, graze, cut, cough, cold or earache.

Urgent Care Centre Services

We provide you with assessment and treatment of minor illnesses and injuries, such as sprains, strains, scrapes, cuts, coughs, colds, earaches, bumps or bruises, with onsite access to X-rays.

Who you’ll find at the Urgent Care Centre

When the UCC is open in the evenings and weekends, there will be a trained physician, a registered nurse and diagnostic technologists.

Urgent Care is not Emergency Care!

If your injury or illness is serious or potentially life threatening, you should call an ambulance (911) or go straight to King Edward VII Memorial Hospital. The UCC has X-ray equipment and a small team including a doctor, nurses and diagnostic technologists. We can treat minor illnesses and injuries.

Only the hospital has sophisticated equipment to diagnose head injuries, clots, strokes, heart attacks and major trauma (road accidents), and the surgical support services that could save your life in a true emergency.

If you have any of the following, go straight to the Emergency Department or call an ambulance:

You are injured and have a large gash or cut with a lot of blood
You faint or have a head injury that knocks you out
You are hurt in a motor vehicle accident
You have chest pains

If you are very worried about any illness or injury, go to the hospital. If you think you need an ambulance, don’t hesitate to call 911.