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Bermuda Hospitals Board Traffic Advisory

16 October 2017: In order to install a new well pump Bermuda Hospitals Board (BHB) Engineering Services will be re-routing traffic on the King Edward VII Memorial Hospital campus on Wednesday 18 October. Starting at midnight on Tuesday 17 October there will be no through traffic from the Berry Hill Road entrance to the General Wing main entrance and Point Finger Road.

Vehicular traffic will be able to access the General Wing main entrance for drop off and pick up via the Point Finger Road entrance. These vehicles will be routed back to Point Finger Road to exit.

Pedestrian traffic will not be impacted by the work but bike parking will be reduced as several bays will be cordoned off.

The work is slated to start at 7am and be completed by 1pm. BHB apologises to the motoring public for any inconvenience the re-routing may cause.

16 October 2017 Home Page, News

Hospitals Auxiliary of Bermuda donates new ambulances worth almost $200,000 to Bermuda Hospitals Board

Monday 9 October 2017: The Hospitals Auxiliary of Bermuda (HAB) has donated two new ambulances costing $197,600 to the Bermuda Hospitals Board (BHB).  This brings the total number of BHB ambulances to 7.

The two new vehicles are slightly larger than BHB’s previous models. They are both Ford Transit type 2 ambulances and were made in the US. While all the features of the BHB ambulances currently in use have been retained, they have been configured differently in the new vehicles. The new vehicles have a larger working area in the patient cabin section.

BHB Chief EMT Walter Brangman demonstrates the new call button feature in the new ambulances

New features include an electronic oxygen monitoring system, temperature controlled patient cabin and a call button system in the cabin to communicate with the driver. Responding to public feedback that it is often difficult to hear the sirens, the speakers on the new ambulances have been placed on the exterior.

“We have needed new ambulances for some time and are grateful to the HAB for this generous gift,” said BHB CEO Venetta Symonds. “I applaud their efforts on behalf of BHB and also on behalf of the entire Bermuda community.  I acknowledge too that the HAB donated the two ambulances we received in 2014. Every year they support us by agreeing to fund much needed equipment and providing volunteers.”

“The HAB is proud to be able to serve our community by providing funding for lifesaving equipment for our only hospitals,” said HAB President Sharon Vesey. “We recognise that demand is increasing for ambulance service and appreciate the challenges of maintaining these vehicles that are on our roads all day, every day.”

The HAB raises funds for BHB through their three business enterprises, The Barn, The Pink Cafe and The Gift Shop.  They also receive donations and annual membership dues from their members.  HAB volunteers work throughout many areas in the hospital, including information desk, CCU, hospitality cart, lending library, assisting patients with their menu selections on the wards, Fracture Clinic, Pharmacy and chapel services, as well as assisting overseas patients and their families.

In addition to their adult volunteers, there are also 99 junior members of the HAB, known as candy stripers.  These students enter the programme at age 14 and commit to a minimum of two years, with the majority remaining in the programme for four years.  These students are trained in all areas that the adults work in, as well as additional areas in the hospital such as Dialysis, Lab, Gosling, Maternity, Environmental Services, Surgical Admin, Laundry, ICU and Sterile Processing.  The students work every school holiday and give the adults a welcome relief.  On average 36,500 hours of service are donated to the hospital every year by HAB adult and junior members.

9 October 2017 Home Page, News

BHCT Supports BHB Training and Scholarships with $350,000 donation

22 September 2017: Bermuda Hospitals Board today announces that, with the support of a Bermuda Hospitals Charitable Trust donation, it will be investing $350,000 in scholarships, and staff development and training in this fiscal year.  In total, ten scholarships have been awarded.

New for this year is a fund for MWI Psychiatric Nurse Development, along with a new annual Bermuda College nursing scholarship, named in memory of Dashunte Furbert.  Ms Furbert was a BHB employee who worked in the Chief of Staff Office while training at the Bermuda College in nursing. She passed away last year just as she was taking on her first nursing post.

Scott Pearman, Chief Operation Officer, comments: “I would like to thank the BHCT for its generous donation to support our award programmes for students, and our training development opportunities for the employees of BHB.  Encouraging Bermudians into healthcare, and ensuring our staff get the training and development needed to maintain high quality services and move into leadership positions is vital for the long term stability of healthcare services in Bermuda.  As we face financially challenging times, especially this year with our budget reduction, BHB is very grateful to the BHCT and its donors for their desire to make a difference and support this education and training programme.“

Jonathan Brewin, Chairman of the BHCT, comments: “BHCT’s role is to raise funds to support a high quality service at BHB.  A number of donors had told us they wanted their donations used for education and training as it has a long term benefit to the healthcare services provided at BHB. I am therefore very pleased to see this money used to encourage the next generation of healthcare workers, and train and develop BHB staff.  As the fundraising arm for BHB, we are very grateful to our donors and pleased that we can direct funds to where they are needed most to improve the healthcare services provided to Bermuda by BHB.“

Angela Fraser-Pitcher, Vice President of Human Resources, comments: “Our general scholarships are open to anyone in the healthcare field, but this year we have a special focus on encouraging Bermudians into the nursing pathway at the Bermuda College.  All of us at BHB are very pleased to establish an annual scholarship in memory of Dashunte.  She was very much loved and respected by all her colleagues.  While she did not live long enough to take up her nursing position after qualifying, through this scholarship her legacy will live on, offering financial support to encourage future Bermudian nurses.  Thank you to the BHCT and the donors for their support.”


2017 BHB Scholarship Recipients

  1. Seta Douglas– $10,000 over 2 years – Nursing Degree

St. Francis Xavier University – Antigonish, Nova Scotia – Canada

  1. Lalique Simmons– $10,000 over 2 years – Nursing Degree

Oakwood University, Huntsville Alabama, USA

  1. Dymond DeSilva–   $10,000 over 2 years – Nursing Degree

Ryerson University – Toronto, Canada

  1. Ez-Zarhá Shakir– $10,000 over 1 year – Nursing Degree

The University of Nottingham, Nottinghamshire, UK

  1. Asha Caisey– $5,500 over 1 year – Nursing Degree – New Nursing Scholarship in Memory of Dashunte Furbert

Bermuda College –Paget, Bermuda

  1. Azhanaé Oliver– $5,500 over 1 year – Nursing Degree – New Nursing Scholarship in Memory of Dashunte Furbert

Bermuda College – Paget, Bermuda

  1. Lynnique Castle– $10,000 over 3 years – Master’s of Pharmacy Degree – GlaxoSmithKline Recipient 2017

Durham University – Durham – North England

  1. Tenneil Ratteray– $10,000 – 3 years –  Doctorate Degree, Physical Therapy

Andrews University, Berrien Springs, MI

  1. Adriene Berkeley– $5,000 – 1 year – Ph.D. – Counselling Psychology

City, University of London, London, UK

  1. Allanna Bean– $10,000 – 4 years – Ph.D. – Clinical Psychology

Arizona School of Professional Psychology at Argosy University, Phoenix – Arizona, USA

22 September 2017 Home Page, News

Bermuda Hospitals Board launches island-wide asthma campaign

19 September 2017: The blue quick-reliever asthma inhaler Salbutamol is being featured on the back of 23 public buses and in ads in The Royal Gazette online as part of Bermuda Hospitals Board’s (BHB) island-wide asthma awareness campaign. September is back-to-school season and as such sees one of the largest spikes in asthma attacks, especially in children, in Bermuda.

BHB Asthma Nurse Educator Debbie Barboza said cold and flu viruses and the change in seasons bring an increase in uncontrolled asthma for adults as well. To manage their condition, many asthmatics use their blue quick-reliever daily.

“The blue inhaler should most definitely be used if there is difficulty breathing,” said Ms Barboza. “The problem is that many people with asthma use the reliever inhalers regularly, sometimes even daily! One quick-reliever inhaler should last a year if your asthma is well controlled.

“The back-of-the-bus message is aimed at these people, letting them know there is a better option and that using the reliever inhaler more than twice is week is not the best way to manage their condition. They should be using a preventer inhaler to control their asthma symptoms.”

The island-wide campaign will run for a year, changing midway, to drive greater awareness on the ability asthmatics have to take control of their condition.

Last year asthma attacks accounted for just over six percent of all visits to the Emergency Department (1,871 asthma cases out of 30,982 total Emergency Department visits from April 2015 to March 2016).

“Every asthmatic should have an action plan. I am here to help each person create theirs,” said Ms Barboza.

Contact information for the BHB asthma nurse is included in both the online and back-of-the-bus ads. BHB encourages members of the public to contact Ms Barboza at 239-2027 or Consultations are covered under the standard hospital benefit.

Asthma Campaign mini promotion

Asthma Nurse Debbie Barboza

Take your photo with the BHB asthma campaign on the back of any bus displaying the ad, email it to, and we’ll run it on the BHB Facebook page and give you a prize. The promotion ends Thursday 28 September 2017.

19 September 2017 Home Page, News

Bermuda Hospitals Board Disaster Specialist Deployed to British Virgin Islands

15 September 2017: The Pan American Health Organisation/World Health Organisation (PAHO/WHO) requested the assistance of Bermuda Hospitals Board (BHB) Director of Emergency and Hyperbaric Services Roslyn Bascombe-Adams in hurricane relief efforts in the British Virgin Islands (BVI).

Dr Bascombe-Adams is a member of the Regional Emergency Medical Team of PAHO  and a certified PAHO Disaster Instructor. She is also chairperson of BHB’s Disaster Management and Response Committee, represents the hospital on the Emergency Measures Organisation and leads the PAHO Mass Casualty Management System training course for first responders in Bermuda.

“We received an urgent request from PAHO to release Dr Bascombe-Adams from her duties at BHB to enable her to help recovery efforts in Tortola following the recent hurricanes,” said BHB CEO Venetta Symonds.

“We recognise that Dr Bascombe-Adams is a leading physician in the area of disaster management particularly in our region,” she added. “We know the value of her expertise and the calm clarity she will bring to the relief work. We are proud to have her help the Government and people of BVI.”

Dr Bascombe-Adams is now on a two-week deployment as part of the PAHO/WHO Regional Emergency Medical Team in BVI.

15 September 2017 Home Page, News

Bermuda Hospitals Board has two certified dementia trainers

14 September 2017: Patients living with dementia will benefit from new training that Bermuda Hospitals Board (BHB) clinical staff can now receive. BHB today announces that two of its clinical nurse educators are now certified Dementia Independent Trainers.

Teepa Snow is internationally well respected as a leading educator on dementia.  She has developed a technique called the Positive Approach to Care (PAC), which gives practical instruction on how best to care for those living with dementia.

The trainer certification had two components:

1) a two-day workshop which included information on the PAC philosophy, dementia awareness, how adults learn through their experiences, in addition to practical skills development. These practical skills included training in some of Ms Snow’s unique techniques, including Positive Physical Approach and Hand-under-Hand technique.

2) Eight weeks after the first component, a demonstration of correct practical application by conducting two workshops using PAC techniques.

BHB Clinical Nurse Educators Tamra Broadley and Marina Cann attended the two-day course in Duluth, Georgia, and recently received certification as PAC Certified Independent Trainers. BHB has now been able to add the Positive Approach to Care to its training schedule for clinical staff.

“Bringing the latest evidenced-based approaches to care helps us improve our service to patients and the community,” said Nursing Staff Development Manager Synda Cook Roberts.

“In providing this training to staff, Marina and I actually feel that we are living BHB’s mission to deliver safe, high-quality, people-centred, compassionate care, every day,” said Ms Broadley.

BHB Clinical Director of Continuing Care Services Granville Russell said: “It’s wonderful that our clinical staff can be trained in-house, in these practical patient-centred techniques that reduce the anxiety and confusion our patients living with dementia can have. Making them feel safe and comfortable plays a significant role in keeping them healthy.”

14 September 2017 Home Page, News

Lamb Foggo Urgent Care Centre closed this weekend

14 September 2017: The Bermuda Hospitals Board (BHB) today informs the public that the Lamb Foggo Urgent Care Centre (UCC) will be closed this weekend due to an unanticipated staffing shortage. The UCC will close at midnight tonight, Thursday 14 September and is expected to reopen at 4pm on Monday 18 September.

BHB will extend its fast track service in the Emergency Department at the King Edward VII Memorial Hospital over the weekend to midnight to accommodate people who would normally have attended the UCC and others with non-emergency medical conditions. Individuals with genuine medical emergencies will be seen as usual.

This temporary UCC closure is to ensure adequate staffing to safely manage continued high demand for all patients who require urgent or emergency care. BHB apologises for the inconvenience.

14 September 2017 Home Page, News

Turning Point Outpatient Counselling Services Moved

31 July 2017: Bermuda Hospitals Board advises the public that Turning Point outpatient counselling services have been  temporarily relocated to the old Emergency Department at the King Edward VII Memorial Hospital, General Wing.

Persons seeking services should contact the main office at 239-2038, 249-3403 or 249-3426.  New or returning service users seeking assessment should report to the Mid-Atlantic Wellness Institute’s Acute Clinic to see one of our counsellors.

31 July 2017 Home Page, News

Positive response to new Welcoming Policy at KEMH

27 July 2017: A new Welcoming Policy programme has been introduced in the Acute Care Wing units of KEMH this month. The new programme recognises patients often need the emotional support of close friends and family as well as quality medical care as they recover.

Launched on Monday 3 July 2017, the programme gives patients control over who can see them and when. Previously, visitors were limited to general visiting hours between noon and 8pm, and visiting outside of those hours was by exception. Now patients are able to select up to two people as official ‘support people’. The designated support people can be in attendance whenever a patient requests, 24/7, or stay overnight if a patient wants them to. Furthermore, general visiting hours have been extended an hour earlier from 11am to 8pm for all other friends and family.

Norma Smith, Clinical Director of Medical and Surgical Services, headed up a ‘Patient-Centred Care’ committee comprising clinical staff, the Hospitals Auxiliary of Bermuda and Security to oversee the project. Patients were also surveyed about the new programme before it went live.

Mrs Smith comments: “This project is very near and dear to my heart. It is an important step in making people’s experience at KEMH truly patient centred. The key is that patients are in control of who sees them and when, rather than the hospital. The selected support people are people who patients think will best support them. Support people may or may not be immediate family, and patients can elect to have no additional support people and just keep their visitors to general welcoming hours.”

Patients have the support person programme explained to them on admission to an acute care ward so they can decide whether they want support people and who they will be. Their designated support people receive a temporary ID and are formally noted in the patient’s medical file, although patients can change who their support people are throughout their stay. Factsheets for patients and support people are provided.

Mrs Smith adds: “Patient support people are there for emotional support. They do not have to be the official next of kin or guardian, as the role is not decision making. Their role is to be available for the patient so patients have access to the people who can provide a calm, loving, supportive presence while they are in hospital. They are not there to direct care, but if the patient wishes, they may be present during doctor consultations.”

Just a few weeks into the project, and already the hospital is receiving positive responses from patients and their families.

One daughter of a patient wrote of the programme: “I love the flexibility and my dad was so much more at ease before his procedure. Hope more people take advantage of it.”

A patient wrote: “The new initiative of two 24/7 access visitors are a very good one and I’m sure many people will use it.”

A patient’s daughter, who lives in the US and flew in the day before her father’s surgery, stated: “It was so good to be able to come straight from the airport that evening, and stay by his bedside until he settled around midnight. He slept better that night and so did I! I am so grateful for this new programme.”

Another lady stated: “I wear my support badge with pride, and use it to take my elderly sister the paper on my way to work, just like I do when she is at home! It’s great!”

Mrs Smith concludes: “I equate this programme to the discovery of a new piece of equipment that will help patients find comfort and healing. It is heartwarming to know that during those lonely, scary or worrisome times during a hospital stay, patients can have someone of their choosing at their bedside to see them through.”

Photo by Monkey Business Images/Shutterstock

27 July 2017 Home Page, News

Michael Richmond Appointed as Bermuda Hospitals Board Chief of Staff

25 July 2017: Bermuda Hospitals Board (BHB) today announces that it has appointed Michael Richmond MBChB FRCA FCAI (hon) as Chief of Staff following an extensive local and international recruitment process. He joins BHB on a three year contract. The position reports to the Chief Executive Officer, Mrs Venetta Symonds and is accountable to the Board and Minister for Health.

As Chief of Staff, Dr Richmond will lead BHB’s team of medical and support personnel. The position is the most senior medical role at BHB and is responsible for the supervision of medical and dental care given to patients and residents in BHB facilities. Dr Richmond will be key in ensuring patient safety, sound clinical governance and building positive relations with the physician community.

Chairman of the Board Peter Everson comments:  “We look forward to Dr Richmond joining the BHB Executive Team. He brings a wealth of experience that will help the team continue to develop the healthcare needs of our community.”

Chief Executive Officer Mrs Venetta Symonds comments: “I’m very pleased to welcome Dr Richmond to BHB as Chief of Staff.  He has extensive experience in healthcare management, most recently in the dual role of Chief Medical Officer and Chief Executive Officer of Hamad Medical Corporation’s Women’s Hospital in Qatar. We look forward to learning from and working with Dr Richmond.”

Originally from the UK, Dr Richmond is an anesthetist with 25 years’ experience and 25,000 anaesthetic procedures to his credit. He has a strong background in healthcare and hospital management and has worked extensively on major change programmes both in the UK and internationally. Through his work he has developed a strong professional network that includes major medical institutions in the UK, Ireland, United States of America, Canada and Qatar.

Dr Richmond comments: “I am looking forward to moving to Bermuda and working with the team at BHB. I know that developing a Strategic Plan for Clinic Services is currently underway and I am eager to get involved and share my expertise in this area.”

Dr Richmond obtained his medical degree from the University of Aberdeen and specialised in anesthetics at the Royal College of Anaesthetists in the UK and College of Anaesthetists Ireland.

25 July 2017 Home Page, News