Visitors and Telephone Enquiries

Due to the COVID-19 pandemic, BHB has moved to limited visitation at KEMH and MWI.  Find the latest information at the top of the BHB homepage.

We encourage visiting, as it plays an important role in your care and recovery. The Information Desk, located in the Acute Care Wing lobby, is staffed by Hospitals Auxiliary of Bermuda volunteers, who will assist in locating patients. Visitors and callers are asked to identify a patient by name when phoning or coming to the Information Desk. The receptionist will confirm the patient’s admission and location. Inquiries concerning a patient’s condition will be transferred to the unit, where the nurse in charge may provide further information. 


  • General and Surgical Wards (Acute Care Wing)
    11:00am to 8:00pm.
  •  Alternative Level Care Wards (General Wing)
    11:00am to 8:00pm
  • Intensive Care Unit (General Wing)
    Visitors to this ward are restricted to immediate family
    10:00am to 2:00pm and 4:00 to 8:00pm
    Rest period strictly enforced – no visitors 2:00pm to 4:00pm
  • Maternity(General Wing)
    Fathers 8 am to 8 pm
    Grandparents, siblings and general visitors are 12pm to 2pm and 4 pm to 8 pm
    Quiet time is from 2 pm to 4 pm
    Visitors for Room 1000 can visit from 11 am to 8 pm.
  • Gosling Ward (Pediatrics) (General Wing)
    7:30am to 7:30pm.
  • Continuing Care Wards
    8am to 8pm


Visitors on the Units or Wards:

If you have visitors, please be aware of the following:

  • No more than two visitors at a time at each bedside
  • Visitors who are feeling ill and with fever are asked not to enter the hospital to visit
  • Visitors should stop at the Nursing Station on each unit to find out if a patient is able to receive visitors
  • All visitors are required to use the hand sanitizers when entering and leaving the hospital
  • All visiting is at the discretion of the doctors and nurse in charge
  • Children may visit at the discretion of the doctors and nurse in charge, providing the visit is beneficial to the patient and child
  • Children under the age of 12 who visit must be accompanied by a parent or responsible adult at all times
  • Visitors should not stay long. A patient tires quickly entertaining visitors
  • Patients require a quiet, restful environment and visitors can assist by walking softly and speaking in low tones
  • Consult the nurse before bringing food or beverages to patients
  • Alcoholic beverages and illegal drugs are not allowed in the hospital
  • Visiting may be interrupted to allow for doctor’s examinations, nursing care, special care and treatments
  • The Maternal/Child Unit has special visiting hours