Health Information Management Services (HIMS) | Bermuda Hospitals Board
Ground Floor, General Wing, KEMH
8am to 4pm Monday to Friday
Tel: (441) 239-1483 Fax: (441) 239-1711
Health Information Management Services (HIMS) plays an important role in protecting the confidentiality and security of patient information.
Located both at KEMH and MWI, our teams serve as a resource for patient medical information. We support the needs of medical and administrative staff for direct patient care and operational needs.
In addition, we serve individuals in the community by providing personal health information for many uses:
- Transfer and travel records
- Verification of service for insurance reimbursement
- Legal hearings
- Documentation of patient Living Will and Organ Donation decisions.
An authorisation form to release information is required, and a small fee for photocopies is assessed based on the volume of material needed. We require a minimum of 48 hours’ notice to comply with requests. The release form, proof of identity and receipt of payment are required when picking up photocopied records.
If you have questions, are unsure what medical records you need, or would like more information regarding the process of receiving your medical records, please contact us by calling 239-1483 during normal business hours.
Forms to access your medical record information:
- KEMH Authorisation for Disclosures of Health Information Form
- MWI Authorisation to Release/Obtain Information Form
Steps for requesting your records
1. Click the link above to access and complete the request form.
2. Submit the printed or online form along with proof of identification to the HIMS Department in person at KEMH or via these emails:
-
- For KEMH medical record requests: HIMS_Dept@bhb.bm
- For MWI medical record requests: HIMS_MWI@bhb.bm
3. A fee will be assessed and, if submitting in person, you will be directed to the cashier’s office in the Acute Care Wing of KEMH for payment.
4. Once notified that your documents are ready, return to HIMS with the receipt, and proof of identification to collect your records.
Birth certificates
Birth certificates are not kept in your medical record, even if you were born at KEMH. Please contact the Bermuda Government Registry General’s Office for information on how to receive your birth certificate.
The Registry General
Government Administration Building
30 Parliament Street
Hamilton HM 12
Bermuda
Tel: (441) 297-7739
Web: www.gov.bm/department/registry-general