About Cathy Stovell

BHB IV nurse wins international award

2 May 2019: Did you know that there is a team of nurses at King Edward VII Memorial Hospital with specialist training in needle and catheter insertion? Commonly referred to as the intravenous (IV) nursing team, these nurses are called in when patients with blood vessels that are difficult to access need IV treatment and therapies.

Bermuda Hospitals Board (BHB) is pleased to announce that its clinical supervisor of IV nurses, Nicole Jackson, has received an international award for her service at BHB. The Canadian Vascular Access Association (CVAA), which has a Bermuda chapter, awarded Ms Jackson third place in its 2019-CVAA/BD Excellence in Vascular Access Management & Infusion Therapy Award. The ceremony took place at the CVAA annual convention in Quebec, Canada from 24-26 April 2019. Ms Jackson’s award included a $500 education grant.

The award recognises healthcare professionals that are committed to safety and quality improvement in this specialty area. All nominees had to show evidence of their leadership, innovation, implementation of sustainable best practices and change management concepts, with respect to vascular access at their healthcare organisations.

Ms Jackson, a registered nurse for 25 years, is a CVAA certified member and a member of  the Infusion Nurses Society and America Vascular Access Association. She was nominated for the award by president of the CVAA Bermuda chapter, nurse Christine Bogle-Mienzer. Ms Bogle-Mienzner wrote: “Nicole is passionate about vascular access and infusion therapy. She educates clinicians on how to gain BHB IV certification and encourages participation in the vascular access courses offered at our institution.”

Ms Jackson said she was humbled to win the award: “To be recognised by my peers not only here in Bermuda but also in Canada, was an honour for me. I have been privileged throughout my nursing career to have been supported by BHB. I don’t believe this would have been possible without that.”

Ms Bogle-Mienzer noted the importance of the work done by the BHB IV team, saying: “Almost every department and procedure requires a blood-draw or insertion of some type of IV cannulation for medical therapy. This requires patience and skill of infusion therapists to adeptly perform these therapies.”

She added that patients who have difficulty with insertions “commend the team in purple for their outstanding skill and care in securing their infusion treatments.”

All BHB’s IV nurses are certified through the CVAA and the Infusion Nurses Society.

2 May 2019 Home Page, News

BHB road traffic accident statistics for March 2019

26 April 2019: Bermuda Hospitals Board road traffic accidents for the month of March 2019 are as follows:

Total cases seen in the Emergency Department at King Edward VII Memorial Hospital and the Lamb Foggo Urgent Care Centre – 127

No one was admitted to the ICU and no one had to be transferred overseas for treatment.

Admitted to the Acute Care Wing – 12

Admitted to Gosling (Children’s) Ward – 1

Number of tourist cases – 5

26 April 2019 Home Page, News

A Mid-Atlantic Wellness Institute Easter story: Gregory’s labour of love

17 April 2019: There’s no disputing that Gregory Simons is a caring person ideally suited to working in healthcare, although he’s spent the majority of his life with the Department of Corrections.

He became a nurses’ aide at the Mid-Atlantic Wellness Institute (MWI) five years ago, having retired from Westgate Correctional Facility after 24 years of service. Nurses’ aides provide life skills support for MWI service users. Currently in the position at MWI residential unit Devon Lodge, Gregory is part of the team that helps the 21 residents do their laundry, dress and bathe themselves, fold their clothes, etc.

Gregory says he loves the job. Recently it’s become clear just how much, as he’s voluntarily assumed more responsibility teaching arts and crafts to the residents.

“I did not like seeing the service users sitting around doing nothing,” he says.

Gregory spent 17 years as the recreational coordinator for Westgate, and he’s using those skills to engage the service users at Devon Lodge. Working primarily with the four service users who aren’t involved in other programmes during the day, he has led them in making Easter decorations, including Easter baskets and kites.

He plans to work on projects for each festive season. The next will be Bermuda Day.

“My goal is to get more service users involved,” Gregory says. “When they go out to smoke, I go out and say you need to come and do this project with us. I’m aiming to keep them so engaged they won’t find as much time for smoking and the like.”

And Gregory’s involvement isn’t just teaching arts and crafts. He has planned activities for Easter Sunday that will involve all the service users.

“We’ve made baskets for each of the service users,” he says. “On Easter Sunday they will comb the courtyard area here in an Easter egg hunt.”

Devon Lodge Clinical Manager Dawn Smith says Gregory’s enthusiasm has been great not just for the service users, but also other staff.

“He brings a joyous attitude to the workplace which is impactful and hopefully infectious,” she says. “We feel very privileged to have him here.”

For Gregory, the work is rewarding and fulfilling.

“I knew that I would love this,” he says. “My mother used to be in Lefroy House and I would visit her several times a week, staying to feed her and help the matron and nurses with feeding other residents and general help for everyone there. I used to volunteer and drive the bus to transport the Lefroy residents to various appointments and events.”

At 61, Gregory shows no signs of slowing down on his workload. For him, it’s clearly a labour of love.

17 April 2019 Home Page, News

Easter weekend hours at the Lamb Foggo Urgent Care Centre

16 April 2019: The Bermuda Hospitals Board wishes the public a safe holiday weekend. If urgent medical care is required we remind you that the Lamb Foggo Urgent Care Centre (UCC) in St David’s will keep its normal operating hours – from 4pm to midnight on Good Friday and from noon to midnight on Saturday and Sunday.

Please note that if your condition is serious, attendance at KEMH may still be necessary.

BHB also reminds the public that emergency physicians attend to patients in the order of the severity of their condition. The pictured poster details the expected wait times, but please note this is a general guideline.

If you need to contact the UCC call 298-7700. To contact KEMH Emergency Department call 239-2009.

16 April 2019 Home Page, News

BHB celebrates occupational health nurses

16 April 2019: Laurie Smith and Muriel Williams are occupational health nurses at Bermuda Hospitals Board (BHB). They work to create a culture of health and safety for all BHB employees. They are among the first staff new employees meet as they conduct the pre-employment health assessments. During these appointments their aim is to convey a welcoming feeling while setting the standard for the quality of care staff will receive from Employee Health Services (EHS).

The pair are responsible for treating all BHB staff for work related illness and injury. Their care covers all aspects of an employee’s health – physical, emotional, financial, social and occupational. Often they also have to treat employees for non-work related health matters providing guidance on resources that can best assist affected staff with improving their health outcomes.

Ms Smith and Ms Williams are also advocates for the health and safety of BHB employees and often liaise with managers, Employee Relations, and external agencies like the Department of Health.

In addition to serving BHB’s 1,700 employees, Ms Smith and Ms Williams also provide occupational health services to external client companies. These companies send their employees to EHS for services such as drug screening.

Not everyone is aware of the unique responsibilities of occupational health nurses. From case management to health counselling to the oversight of legal and regulatory compliance, these nurses help to improve employees’ health and a BHB’s bottom line. Businesses count on occupational health nurses to protect their workers’ health which in turn helps to reduce absenteeism, lower turnover rates, improve employee morale, increase productivity and create a positive brand image.

Occupational health nurses are recognised leaders in workplace health and safety. Their prominent position allows them to:

  • collaborate with employees to develop healthy lifestyle and behaviours,
  • set expectations for employees to self-manage their physical, mental and emotional health
  • serve as health advocates and experts to internal and external groups
  • manage occupational injury/illness leading to reduced time away from work  and cost savings
  • create a culture of health and safety to ensure a supportive environment where everyone can do their best

The American Association of Occupational Health Professionals celebrates Occupational Health Nurse Week 15-19 April.

16 April 2019 Home Page, News

Helping clients and families through social work

28 March 2019: ELEVATE  is the theme for Social Workers Month this year. Celebrated every March, this year social workers at the Mid-Atlantic Wellness Institute (MWI) are educating the public on what they do. The ELEVATE theme means elevate how social workers practice, empower and collaborate for the betterment of the community they serve.

Social workers help people in all stages of life, from children to the elderly, and in all kinds of situations, from adoption to hospice care. Social work is one of the fastest growing careers worldwide, and the need is expected to double in the next two years.

AT MWI, social workers support mental health, intellectual disability and substance abuse service users.

Vakita Basden, Child and Adolescent Services (CAS) social worker, explains, “I can spend an average of four hours out of a seven-hour work day providing services for CAS’ inpatient unit when it is open. There are four inpatient beds at CAS. My work includes individual, group and family work along with case management. I also provide psychoeducation for groups, families and individuals who may have concerns regarding medication, parenting, grief, support or developmental stages.”

Michelle Edwards is the social worker for Acute Mental Health Services.

“Social workers in mental health play a critical role helping clients and families address the impact of enduring mental illness and providing supports for enhancing one’s quality of life,” Michelle says. “We work as part of the interdisciplinary healthcare team to assess and provide appropriate interventions for service users to achieve optimum recovery treatment goals and rehabilitation. We have to be aware of the latest local legislation. People may also not realise that I have to help an average of four tourists per year with repatriation overseas.”

Teresa Martin, Turning Point Substance Abuse Centre social worker, assists patients with job readiness skills and facilitates sessions on effective communication.

“Turning Point services over 200 patients with dual diagnosis including a form of addiction,” she says. “One of my jobs is to lead a life skills group for the patients so they can learn how to operate daily with as few difficulties as possible.”

In Intellectual Disability, Leroya Hardtman is the social worker.

Social workers working with individuals with intellectual disabilities understand how this group faces particular risks for poverty and poor healthcare,” she explains. “I have to navigate the complex web of social services available. I often work not only with the person with a disability but also with their caregiving families. Collaborating with community partners and agencies plays a significant role for a social worker working with the intellectual disabled population.”

28 March 2019 Home Page, News

BHB implements hand hygiene audit

25 March 2019: Bermuda Hospitals Board’s (BHB) Infection Prevention and Control Department is increasing public awareness of the importance of healthcare workers using good hand hygiene.  A pilot project asking patients to report their observations will start in some BHB outpatient services 1 April 2019.

The hand hygiene survey will not be mandatory. Patients will be advised, by BHB Infection Prevention and Control staff, of the correct hand hygiene that staff should be using and then invited to take the anonymous survey.

Hand hygiene is the most important measure in preventing the spread of infection. Studies have shown that making patients active participants in their care increases healthcare provider’s accountability and improves communication between the two.

Download our hand hygiene fact sheet.

Hand Hygiene Fact Sheet FEB2019

25 March 2019 Home Page, News

BHB road traffic accident statistics for February 2019

22 March 2019: Bermuda Hospitals Board road traffic accident statistics for the period 1-28 February 2019 are as follows:

  • 97 victims required the Emergency Department ( includes the Lamb Foggo Urgent Care Centre) following a road traffic accident
  • 1 victim was admitted to the Intensive Care Unit
  • 8 victims were admitted for treatment for acute injuries
  • 1 victim was 17 years old
  • 6 tourists (all due to cycle accidents) were among the 97 victims seen
22 March 2019 Home Page, News

BHB road traffic accident statistics for January 2019

5 March 2019: Bermuda Hospitals Board road traffic accident statistics for the period 1 January – 31 January 2019 are as follows:

  • 115 cases were seen in the Emergency Department (including the Lamb Foggo Urgent Care Centre)
  • 1 person was admitted to the Intensive Care Unit
  • 3 people were admitted to the Acute Care Wing
  • 2 people under the age of 18 were admitted to Gosling Ward (the children’s unit)
  • 2 of the 115 cases seen were tourists
5 March 2019 Home Page, News

KEMH asphalt resurfacing works

22 February 2019: There will be no through vehicular traffic on the King Edward VII Memorial Hospital (KEMH) campus from Berry Hill Road to Point Finger Road this weekend.

Asphalt sealing work will take place on the section of roadway between KEMH’s General Wing and its Acute Care Wing (ACW). This section of road will be closed from Saturday and reopen on Monday 25 February.

Work will also be underway in the ACW visitor parking lot. Please adhere to signage and traffic barriers installed to ensure safe vehicular and pedestrian access is maintained throughout the works.

Bermuda Hospitals Board apologies for any inconvenience caused.

22 February 2019 News