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Sterile processing department at KEMH to be upgraded

Thursday 7 November 2024: Bermuda Hospitals Board today announced that it is starting a major renovation project for its sterile processing department that will run from February to July 2025.

Sterile processing is the sanitisation of equipment and items used in clinical care. The highly specialised cleaning process ensures items are completely safe for use. All surgical tools are cleaned and packaged in this area to support the over 9,000 surgeries undertaken at KEMH per year. Any items that are re-used across the hospitals are also processed through this department.

Chief Operating Officer Preston Swan comments: “This is a long overdue upgrade project that will remedy the issues that have impacted SPD over the last few years, such as equipment failure and floods.  The equipment is over 14 years old and the area is in the older part of the General Wing so the infrastructure is in urgent need of work. A failure in SPD could impact our ability to deliver life saving procedures and deliver safe care across our inpatient and outpatient service. This is a priority project for us that will enable us to deliver the safest, most efficient sterile processing service in the support of patient care.”

The project will cost about $4.5 million in total and will include the replacement of equipment, furniture and the floor as well as an upgrade of the infrastructure.

Mr Swan continues: “We anticipate the upgrade work in SPD will start in February and be completed by July 2025. While the department is upgraded, we will use a temporary sterile processing area that is currently being constructed in the old surgical area of the General Wing, just opposite the existing location.

“The capacity of the temporary area will be enough to meet most of our needs during the upgrade, but there will be some patient impact. We anticipate there will be a reduction in the number of major elective surgeries undertaken in any one day, such as hips and knee replacements, as these are very instrument intensive. I would stress, however, that we will be able to complete all emergency and time-sensitive surgical needs, for example trauma, emergency caesarians or cancer surgeries, and there will be less impact on procedures that don’t need much instrumentation, such as pain management, some cardiology procedures, endoscopy and urology procedures.”

Once complete, the upgrade will ensure a much more consistent sterile processing service, optimising safety, quality and efficiency.

“We apologise that there will likely be fewer major elective surgeries during the first half of year,” Mr Swan says. “We will continue to do all we can to minimise the patient impact across all our services. Certainly the upgrade of this critical area is required to ensure that the sterile processing service is as robust and efficient as possible to meet the long term needs of Bermuda patients for the years ahead.”

 

7 November 2024 Home Page, News

Oncology Service Notice

Friday 1 November 2024: BHB is close to bringing two new oncologists to Bermuda. The new oncologists are in the final stages of recruitment having completed their local registration with the Bermuda Medical Council and we are in the process of securing immigration approval.

Following the departure of Acting Director of Oncology Dr Michael Hawking in September, BHB has one full time oncologist until the new appointees arrive.  Urgent work continues with overseas partners in order to refer newly diagnosed patients for consultation and treatment during this transition period, until the on-island Oncology service is able to have those patients transition back to Bermuda for continued treatment and follow up.

New patients with insurance will be referred overseas following a review by the Tumour Board, and we will work on individual solutions for patients who do not have insurance or cannot travel.

Acting Chief of Staff Anna Nielson-Williams comments: “We understand that our oncology patients will be very concerned about what this means to their treatment, and we recognise patients with newly discovered cancers during this time may worry about what this means to their care.

“There are up to 300 oncology patients seen by the service each month, and existing patients will continue with their chemotherapy treatments, though some appointments with the oncologist may be rescheduled for patients who are stable.

“We will do all we can to facilitate overseas referrals as quickly as possible for patients newly diagnosed until we can either secure more locum coverage or the new oncologists arrive. We will work individually with patients who do not have the option of travelling overseas.”

“A cancer diagnosis is extremely stressful for patients and families, so we apologise for the additional anxiety caused and will continue to do everything possible to ensure we can return to delivering on-island care for all.”

1 November 2024 Home Page, News

Free public event to focus on treatments for urinary incontinence

Wednesday 16 October 2024: Bermuda Hospitals Board is partnering with Lahey Hospital & Medical Center, Optimum Wellness and the Bermuda College Division of Nursing & Allied Health to offer a free, public panel discussion about the latest treatment options for male and female incontinence.

The free event will take place from 3pm to 5pm on Saturday 19 October in the Bermuda College Lecture Hall H-100. The goal is to share the latest treatments for urinary incontinence and improve understanding about this common issue. No registration is required; people can just turn up.

The following experts will provide short presentations, followed by a Q&A panel discussion in which attendees can ask questions.

  • Dr Jonathan Makanjuola, Urology Consultant, Bermuda Hospitals Board
    Learn how your family doctor can assess you for lower urinary tract symptoms,
    and become familiar with questions you can ask about your urinary habits.
  • Dr Jessica Mandeville, Director of Endourology, Lahey Hospital and Medical Center
    Learn about medical and surgical treatment options for an enlarged prostate.
  • Dr Arthur Mourtzinos, Vice Chair Division of Urology, Lahey Hospital and Medical Center
    Learn what the current surgical options are for managing urinary incontinence for men and women.
  • Michelle Monk, Registered Physiotherapist and Pelvic Floor Provider, Optimum Wellness
    Learn more about the pelvic floor, treatment approaches, common misperceptions,
    what the common dysfunctions are and how to treat them early.

Dr Makanjuola comments: “In the UK it’s estimated that at least 7-10% of the population have urinary incontinence, but this could well be under-reported as people feel embarrassed. If the same is true in Bermuda, that translates to over 6,000 people. Women are five times more likely to experience it, but men are impacted too. We will be sharing some great information that will help people know what to ask their doctor, for example, as well as what the latest treatment options are available.”

Dr Mourtzinos comments; “Lahey is excited to help share the latest treatments available for incontinence for men and women.  Lahey is dedicated to helping care for the Bermuda community. Our specialist urology services along with the treatments and care available on island give patients not just hope but effective treatments when dealing with incontinence.”

Ms Monk adds: “I’m looking forward to sharing some of the physiotherapy options available to improve pelvic floor health and bring relief from urinary incontinence. If you or a family member is experiencing an issue, however minor, it’s a great opportunity to learn more about the latest treatments and therapies available. In fact, there are early treatments that can make a big difference so people shouldn’t wait.”

BHB and Lahey are also partnering to deliver a physician continuing medical education symposium in the morning providing an update on urology. Details about the morning session for physicians can be found on the BHB website under CME events. BHB delivers a year-round educational calendar for free to all local physicians on various medical topics in partnership with leading hospitals from overseas.

 

Watch on YouTube

16 October 2024 Home Page, News

Caring for patients at KEMH

Tuesday 15 October 2024: Bermuda Hospitals Board has posted a frequently asked questions (FAQ) on its website that explains how patients are cared for and by whom at King Edward VII Memorial Hospital (KEMH).

CEO & President Scott Pearman says: “We want to demystify as much as possible how care works at KEMH. BHB follows the same quality standards as the UK, US, and Canada, with inpatient acute care led by onsite hospitalists on our acute care inpatient units, with other specialists leading in critical and emergency care units. We often get questions from patients about their inpatient care, especially about the role of their general practitioners (GPs) while they are in the hospital. We hope the factsheet posted on our website will help.”

Acting Chief of Medicine and Director of the Hospitalist Programme Dr Nevin Williams explains: “A common question is about the role of a patient’s GP while they are in hospital. In KEMH, a patient’s care is led by the ‘most responsible physician’ (MRP) and this will be the main contact for the patient and family. At KEMH, your most responsible physician may vary depending on the area you are in, but it will always be an on-site physician specialist with the most appropriate training for your care.”

  • In the Emergency Department, the MRP is an emergency physician.
  • For a patient admitted after planned surgery, the MRP will be the surgeon.
  • Patients admitted to an inpatient unit from the Emergency Department will have a hospitalist as an MRP.
  • If a patient becomes critically ill and is moved to the Intensive Care Unit, the MRP will be one of the anaesthetists trained in critical care.

Click here for a factsheet and click here for a short animation about the role of hospitalists on the inpatient acute care units.

The MRP directs the clinical team of nurses, allied health staff (such as physiotherapists and dietitians), and other doctors who might need to advise on a patient’s care, like a cardiologist (heart specialist) or geriatrician (a specialist in senior care). A BHB physician is only the MRP while the patient is in the hospital.

Dr Williams continues: “There are over 3,100 inpatient acute care admissions to KEMH each year, mostly cared for by hospitalists. Hospitalists are doctors with special training in internal medicine and hospital care. They are on site 24/7, so they can quickly respond to any sudden issue a patient experiences.

“The hospitalist’s key focus is providing acute care until a patient is discharged home to their GP. For over 60% of our patients, the hospital stay is under seven days. The relationship between the hospitalist and GP is therefore very important. The patient’s GP is notified by email when the patient is admitted to an inpatient acute care unit under a hospitalist’s care and information is sent when they are discharged to ensure patient care is coordinated when they leave the hospital. We are working to improve this communication, especially using our electronic medical record, PEARL.”

Chief of Family Practice Dr Burton Butterfield, the GP representative on the BHB Medical Staff Committee, acts as the link between community-based GPs and BHB.

Dr Butterfield explains: “As GPs we know our patients well since we see them over long periods of time. Our expertise is in caring for patients with illnesses and injuries in the community, managing chronic illnesses, and knowing when a patient needs hospital care or a specialist. It is important that GPs get timely and accurate information when a patient is admitted. We may speak with the hospitalists in cases where our understanding of the patient’s history may help in making decisions, but most critical for us is getting the discharge summary so we can smoothly coordinate the patient’s care back in the community.”

Dr Williams notes: “BHB is responsible for sending a patient’s discharge summary to the GP listed on the patient’s admission file, but it’s very important patients confirm their most current information, including their primary GP. They should do this when they come to the Emergency Department or are admitted. It is not uncommon for members of our community to sometimes have more than one GP or change their GP over time. Making sure we have the right details ensures the information goes to the right GP.”

Currently, GPs receive BHB discharge summaries by fax, email or by having read access to the BHB electronic medical record, PEARL. BHB is planning to follow the lead in the UK by discontinuing the use of fax in the future due to issues of reliability and confidentiality . This requires collaboration between BHB and community physicians. The chief medical information officer position, held by Consultant Anaesthetist Dr Simon Morton, is being expanded to lead the work required, and a physician committee that includes GPs is already meeting to help optimise the use of PEARL in sharing secure and confidential patient information.

15 October 2024 Home Page, News

Baby Sarai born in the eye of Ernesto

Sunday 18 August 2024: Hurricane Ernesto brought more than wind and rain on Saturday, with the birth of a baby girl, Sarai Bailey, at 8am to proud parents Stephanie and Keenan Bailey. Sarai is a new sister for 18-month-old brother, Kaden.

Stephanie and Keenan were at home when Stephanie’s contractions started at 4am, four days ahead of the baby’s due date.

“Thankfully the contractions started just as the eye of Hurricane Ernesto was coming over so the winds had died down,” said Stephanie. “Even though we live close to the hospital, however, we had to navigate roads blocked with trees to get in. I was surprised at how fast Sarai was born. Just four hours after contractions started.”

“Sarai was here before I could get back to the hospital from dropping Kaden off at my mother’s,” Mr Bailey added. “When I walked back in, there Sarai was.”

Mr Bailey was unable to stay long as the hospital was in lockdown and the second half of the storm was beginning to be felt, but he was able to return later that night.

18 August 2024 Home Page, News

Bermuda blood donors celebrated with help from Hamilton Princess

Monday 8 July 2024: For the fourth year in a row, the Hamilton Princess & Beach Club has sponsored prizes to celebrate and recognise Bermuda’s blood and apheresis donors.

Regular and new blood and apheresis donors were eligible for one of two prizes. Regular donor, Pamela Outerbridge, won a night’s stay at the illustrious hotel and Malcom Swan, a new donor this year, won a champagne brunch at the hotel.

Acting Pathology Manager Giselle Ming comments : “It makes us very happy to be able to appreciate our donors. We have an entirely voluntary blood donation service, which is the gold standard for safety and quality around the world. The Hamilton Princess & Beach Club are helping us thank these heroes who ensure lives can be saved with safe, voluntary blood and apheresis donations. Hamilton Princess is also a regular participant in our Corporate Blood Drive Competition, which means they not only help us recognise our donors, but support and encourage their colleagues to donate too.”

General Manager of the Hamilton Princess & Beach Club Tim Morrison adds: “It is our pleasure to support the Bermuda Blood Donor team as they seek to recognise their donors. Blood donation is vital in for our community, saving lives and supporting critical care for patients who need therapeutic treatments. We are proud to help celebrate the donors who are making such a valuable contribution to healthcare in Bermuda.”

8 July 2024 Home Page, News

Preston Swan appointed as chief operating officer

Wednesday 19 June 2024: Bermuda Hospitals Board (BHB) today announces that that Preston Swan has been confirmed as the chief operating officer (COO) having been acting in this role since February 2021.

The COO is responsible for the Mid Atlantic Wellness Institute (MWI), as well as the Facilities Management, Pathology, Imaging Services, Pharmacy, Property Management, Security and Hotel Services (Environmental Services, Food Services and Laundry) departments. With his formal appointment as COO, Mr Swan will no longer hold the additional role of vice president of clinical operations (MWI). This role will go through a competitive recruitment process and the successful candidate will report to him.

CEO & President Scott Pearman comments: “Mr Swan has successfully acted as COO for the last three years, while also continuing with his responsibilities as vice president, clinical operations (MWI). He has earned this appointment through all the challenges of COVID and beyond and will now be able to focus on the key responsibilities of the COO. It is gratifying to see someone of Mr Swan’s calibre come through the succession planning process at BHB. He brings to this position a wealth of experience at BHB in patient care and with many successful achievements. I’m extremely pleased to formally welcome him to the role.”

Mr Swan adds: “With the benefit of three years acting in the role, I’m looking forward to focusing full-time on the COO responsibilities. There are exciting plans around energy sustainability that we are working on, the continued implementation of the MWI Directorate Plan, as well as many improvements underway in Hotel Services, and other facility improvements. I’m grateful for the continued collaboration and support from the departments I work with as we continue in our pursuit of excellence.”

Mr Swan started at BHB as a mental health nurse in 1989. He worked on various mental health wards and was promoted to the position of unit coordinator in 1993. In 1996, he was promoted to the position of clinical coordinator of the Community Homes Programme and in 2004 to the role of clinical director of Turning Point. Mr Swan held this position until late 2008 when he became vice president of Quality & Risk Management. In 2017, he was appointed vice president of clinical operations at MWI and in 2021 took on the additional role of Acting COO.

Mr Swan trained as a registered mental nurse at the Sussex Downs School of Nursing in England. In 1992, he undertook further training at the Sheffield School of Nursing in England, gaining three ENBs in developments in intellectual disability nursing, teaching and assessment in clinical practice, and care in the community. In 2008, he achieved a Masters of Business Administration from Heriot-Watt University in Scotland. He also has a certification in value-based healthcare through John’s Hopkins School of Medicine and has completed the Patient Safety Executive Professional course. Mr Swan also serves as a director of the Bermuda Mental Health Foundation.

19 June 2024 Home Page, News

Freisenbruch wins Corporate Blood Drive for the third time

Friday 14 June 2024: It’s World Blood Donor Day today and the Bermuda Blood Donor Centre is excited to announce that Freisenbruch Insurance Services Ltd has been crowned as Corporate Blood Drive champions of 2024. Freisenbruch were also winners in 2020 and 2021.

The friendly annual competition is run by Bermuda Hospitals Board and the Ministry of Health. The winner is announced on World Blood Donor Day each year in June. This is the eleventh competition. Bermuda businesses and organisations participate by having their employees, and their employees’ friends and families donate blood on their behalf. The Corporate Blood Drive helps sustain adequate supplies of unpaid, voluntary blood for people who need transfusions in Bermuda. There are nearly 2,000 donations made each year, and every donation can help up to three people.

Participants alongside Freisenbruch in this year’s competition were: Ariel Re, Ascot, Aspen, Athene, Bacardi, Bermuda Bicycle Association, Bermuda  Monetary Authority, Butterfield & Vallis, Conduit Re, Fidelity International, Fortitude Re, Hamilton Princess Hotel & Beach Club, Hiscox and MS Reinsurance.

Minister of Health, the Hon. Kim Wilson JP MP comments: “Congratulations, Freisenbruch Insurance Services Ltd, and thank you to all the participating organisations. It’s wonderful to see this competition bring businesses together to help meet the need for blood in Bermuda. It’s a way for every business to make a huge difference to our community and I encourage more businesses to sign up this year. I was very excited to be able to start donating last year with the lifting of the restrictions for people who’d spent time in the UK. Please donate and encourage your employer to sign up and save lives.”

Chief of Pathology and Consultant Haematologist Dr Eyitayo Fakunle notes: “Well done, Freisenbruch, for their third win. We enjoy celebrating the winner because they often have gone above and beyond to encourage their employees, and their employees’ friends and family to donate. But every donation made as part of the competition is saving lives. Wide participation of the Bermuda community ensures everyone can access blood and plasma proteins when they need it. So thank you all our blood donors. Your selfless donations have had a profound impact on the lives and well-being of thousands of people in Bermuda.”

CEO of Freisenbruch Patrick Neal comments: “We are proud to win the Corporate Blood Drive Competition for the third time. We know how important our support of blood donation is to our employees and we are happy to be back at the top! More seriously, it is a wonderful way for us to support our community and to do our part to ensure everyone in Bermuda has access to donations given with great generosity by their fellow residents. Thank you to our employees for their donations. We look forward to defending our title in 2025!”

Companies interested in joining the 2025 competition can email blood.donor@bhb.bm or call 236-5067.

14 June 2024 Home Page, News

BHB MRI service up and running

Thursday 30 May 2024: BHB’s MRI equipment has been repaired and went through its first full day of scanning yesterday (Wednesday).

Urgent patients have been prioritised and expanded hours are being offered to people who had their MRI examinations postponed to ensure they are scanned as soon as possible.

We thank all our patients for their understanding.

30 May 2024 News

BHB wishes everyone a safe and joyous Bermuda Day holiday weekend

Thursday 23 May 2024: Chief of Emergency Dr Chikezie Dean Okereke comments: “While we hope everyone enjoys the running, swimming and parade, for anyone in need of emergency or urgent healthcare services, we will be here.

“The KEMH Emergency Department is open 24 hours throughout the weekend for medical emergencies and if someone experiences a mental health crisis they can call BHB’s 24-hour mental health crisis hotline 239-1111 for advice. As a special reminder, if an individual experiences stroke symptoms, they must come in immediately or call 911. Do not wait to see if symptoms resolve or think you can wait. A full recovery following a stroke can depend on you getting treatment in time. We see up to five stroke victims a week and time is often the most important deciding factor on their outcome.

“The Lamb Foggo Urgent Care Centre will be open for its usual weekend hours, 9am to 9pm, on Saturday 25 and Sunday 26 May. It is not open on Friday 24 May. The UCC can help if you have an urgent, but not emergency healthcare need. There will be an x-ray service available, so if someone hurts their ankle or arm, for example, they can get their diagnostics in St David’s while the UCC is open.

“However, if your issue does not require an immediate healthcare response please remember that your family doctor is best placed to assist you. As your primary healthcare provider, they can advise, treat and refer you as necessary.

“Finally, look after yourself and ensure your family doesn’t get bad news this weekend by driving carefully and especially not taking drugs, drinking and driving. We cannot stress enough how important road safety is in preventing life-changing injuries and deaths. Please care for yourself and for all those in our community. Let’s enjoy this wonderful Bermuda holiday peacefully and safely.”

For details on stroke symptoms, remember the BE FAST acronym: If you experience a sudden issue with your Balance, Eyes (vision), Face (one side drooping), Arm or leg weakness or Speech problems, it’s Time you call 911. Watch this short video for more information or read the graphic below.

 

 

23 May 2024 Home Page, News