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Lamb Foggo Urgent Care Centre temporarily reduces weekday open hours (weekend hours remain the same)

Sunday 3 October 2021: Bermuda Hospitals Board today announced that there will be a temporary change of weekday Lamb Foggo Urgent Care Centre (UCC) hours so that staffing resources can be directed to the Emergency Department. From Monday 4 October 2021, hours will be from 5pm to 10pm weekdays, Monday to Friday. Weekend hours will remain the same from 9am to 9pm. The need for the reduced weekday hours will be reassessed in two weeks (Sunday 17 October).

Dr Chikezie Dean Okereke, Chief of Emergency, comments: “We do all we can to meet the demand in our Emergency Department and UCC, but at times when our staffing is stretched, we have to focus on the Emergency Department first as this is where the most unwell patients who need the most urgent attention are. We are keeping the UCC open every evening in the week even though the hours are reduced, and weekend hours will remain the same. We strongly recommend that people who have non-COVID illnesses or injuries that are minor, but cannot wait for a GP appointment, still make use of the service. There will not be an x-ray service at the UCC at this this time. It is also important to remind people that for most minor and on-going chronic complaints, you can contact your GP first. As soon as we are able we will return to our usual operating hours for the UCC, and will provide an update in two weeks.”

3 October 2021 Home Page, News

Free virtual panel to support and inspire recovery from substance abuse

Wednesday 29 September 2021: BHB today announces a free virtual panel being offered to the community as part of Recovery Month by the Turning Point Substance Abuse Programme. The theme is ‘Recovery is for everyone: every person, every family, every community’, and the discussion will be on Thursday 30 September from 1pm to 2pm.

The goal is to share wisdom, experiences and insight to inspire and encourage people in Bermuda who have loved ones or are themselves on the journey of recovery.

Hosted by Dayla Burges, Addiction Counsellor at Turning Point, the panel members are: Juanae Crockwell, holistic counsellor of ‘A Little Girl Grows Up’; Shervin Hollis, recovery advocate; Gordon Johnson, community recovery advocate; and Michaela Smith, certified fitness instructor of Hope Fitness Bermuda.

Shirley Place, clinical director of substance abuse at MWI, comments: “We want to offer to the community an opportunity to hear from people who can help support and inspire anyone with an interest in substance abuse recovery. We all have a part to play, whether we have an addiction, or it is a loved one or friend. Recovery needs community support and understanding. Having an open panel allows us all to learn, be encouraged and have their questions about substance abuse recover answered.”

People can attend via zoom meeting ID 894 045 3622 at 1pm on Thursday 30 September, or go to the BHB Facebook page for a live stream. There will be set questions for the panel at the start, and a segment for attendees to ask questions too.

29 September 2021 Home Page, News

BHB morgue service impacted by the pandemic

Tuesday 28 September 2021: Bermuda Hospitals Board (BHB) today highlighted the need for people to work together when someone dies to help manage the large numbers of deceased, following a rise in deaths related directly to the COVID-19 pandemic.

Deputy Chief Executive Officer R Scott Pearman comments: “The increase in deaths from the COVID-19 pandemic is a tragic situation for many families, first and foremost, and we feel deeply for the grief and pain so many are feeling in our community right now. The high numbers are also putting pressure on the individuals and organisations who would normally support the process from death to burial or cremation, and this includes BHB.

“Our concern is having enough space for all the deceased given the high numbers of deaths we are experiencing. We have already exceeded our regular morgue capacity and are using refrigerated overflow containers. BHB’s respectful goal is to maintain the dignity and safety of the deceased.  For us to meet this goal, however, we need help as some individuals are left with KEMH longer than necessary and this is increasing the number of people we need to have space for.

“Reducing the number of deceased individuals held by BHB will be greatly helped by families working with their chosen funeral director so their loved ones can be picked up from KEMH and be buried or cremated with as little delay as possible. Families are going through so much when someone dies and they may not always know what has to take place for their loved one to be released from KEMH. We have therefore spoken to Government and funeral directors, and developed an information sheet about the process to help families as they work through all the steps that have to take place, and help them prepare for the financial implications and decisions that need to be made.”

BHB Factsheet – When Your Loved One Dies

28 September 2021 Home Page, News

Support for mentally ill now stationed in Magistrates’ Court and Hamilton Police Station

Tuesday 21 September 2021: Bermuda Hospitals Board (BHB) is pleased to announce a joint initiative between its Mid-Atlantic Wellness Institute (MWI), the Magistrates’ Court, the Department of Court Services and Bermuda Police Service. The collaboration resulted in the pilot of a new post: Liaison and Diversion Officer (LDO).  On 8 February, an MWI psychiatric nurse took station at the Magistrates’ Courts and at Hamilton Police Station in the new role.

Retired MWI psychiatric nurse Geraldine Smith agreed to serve in the post during the pilot.

Preston Swan, Acting Chief Operating Officer, said creation of the post is part of MWI’s efforts to be more responsive to community needs and meet people in the settings where they need assistance.

“The LDO provides psychiatric support to persons with mental health challenges,” he said. “The LDO also advises authorities where a diversion from the justice system for mental health treatment is appropriate.”

Since the start of the project, the LDO has had 336 encounters with individuals seeking support, 38% (129) were persons known to MWI and 23% (77) were current clients of MWI.  Not everyone took advantage of the service. Six percent (21) declined additional mental health support from MWI or the LDO.

“Attending court and interacting with police can pose unique challenges for some people with mental illness,” Mr. Swan added. “There are specific methods that can be used to effectively communicate with such persons, but it is complex as the methods vary based on the person’s particular challenge or diagnosis. Psychiatric professionals are best qualified to recognise this and interact appropriately.

“We are pleased to provide this service in the Magistrates’ Court and at the police station.”

Senior Magistrate Juan Wolffe said:  “Through the creation of the Drug Treatment Court, the Mental Health Treatment Court, and the DUI Court the Magistrates’ Courts has for some time been implementing therapeutic forms of jurisprudence.  In doing so individuals who have come before the Magistrates’ Court have been directed to helping agencies in order to address the root causes of their behaviour rather than being incarcerated.  The services of the LDO has taken these objectives a monumental step further by providing immediate and direct assistance and intervention to individuals who appear in the Magistrates’ Court with mental or physical challenges.  Since the project began the assigned LDO has been worth her weight in gold by triaging the complex and sensitive issues of individuals and thereby providing Magistrates with crucial information and recommendations which ultimately assists Magistrates in arriving at a resolution which is beneficial to all parties involved in the proceedings.”

“As Police, we interact directly with all sectors of our community,” said Chief Police Inspector Alexander Rollin. “As such we must be flexible in our approach to meet their diverse needs. It has become increasingly challenging for us to manage situations involving some of those who have mental illness.”

Chief Inspector Rollin added: “We have already experienced the benefits of having the Liaison and Diversion Officer and look forward to the continued partnership.”

21 September 2021 Home Page, News

BHB visitor restrictions reintroduced due to delta surge

Tuesday 7 September 2021: Due to the surge in COVID-19 community numbers and increase in inpatient numbers, Bermuda Hospitals Board (BHB) is ceasing visitation of inpatients and long term care residents at KEMH and MWI from Wednesday 8 September, and cancelling elective surgeries from today. Maternity, Gosling (children’s) Unit and intensive care patients will be allowed limited visitation by designated individuals.

Dr Michael Richmond, Chief Executive Officer & President, said: “We appreciate the understanding and cooperation of patients and families as we respond to yet another surge. The pressures these surges bring to staff at the hospitals is immense. We are all working extremely hard to manage our bed capacity and focus resources where they are needed so we are able to care for all who need it, as medical emergencies still happen on top of the increase in COVID-19 cases. It not only adds to the clinical pressures felt by individuals and services, but brings continued financial pressures to BHB and the healthcare system, and we were under pressure even before the pandemic. BHB has worked extremely hard over the last few years to make savings, and we have achieved $11 million in fiscal year 2019/20, $30 million in 2020/21 and we are working to achieve $15 million more through efficiency programmes, contract reviews and management of assets. The financial costs of responding to the pandemic, on top of international increases of medicines and supplies, and the pressure to keep pace with international standards in healthcare to offer the people in Bermuda are immense.

“We know our colleagues in the Ministry of Health are similarly challenged. We are incredibly grateful for the donations from businesses and individuals that have supported the purchasing of supplies and the vaccine clinic, but the costs have exceeded these kind and generous donations. We are working closely with the Ministry of Finance and the Ministry of Health to ensure we can continue to deliver the services needed safely and at a high quality.”

Chief of Staff Dr Wesley Miller commented: “We do not take the return to these restrictions lightly, but are very concerned by the sudden increase in delta variant COVID-19 infections and hospital admissions. Three out of every four local infections are in unvaccinated individuals and, unfortunately, these people are more at risk of serious illness and hospitalisations. BHB is now experiencing an increase in emergency visits and admissions. Higher community transmissions also increases the risks of an individual visiting a loved one and not knowing they are infected. We have once more prepared our overflow ICU in the surgical area so that we can care for all those who need it. These actions divert resources and space, which impacts our other services. We apologise for the impact on patients and families as we manage this surge and thank everyone for their cooperation and understanding.”

Chief of Nursing Judy Richardson commented: “We have seen numbers surge in the community and this is now being seen in our hospitals too. We have been through surges before and know that timely action maximises the safety of all people in BHB units and group homes. We feel for all the people who will see less of their families and loved ones, but our first step is to strengthen the protections that help protect them. We need everyone to play their part in keeping our most vulnerable people safe, so thank the community in advance for their understanding and partnership in following all guidelines and precautions.”

Summary of current restrictions:

Anyone visiting or attending BHB facilities as an outpatient must first go through a temperature and mask check. They must use the available hand sanitisers, wear a mask and maintain physical distancing at all times, including in patient rooms.

Long term care residents, acute care unit and isolation patients on any ward will no longer receive visitors.

Gosling (children’s) Unit will allow limited visits by parents only, and Maternity visiting will stay the same as before, with one designated support person able to attend the birth and visit once a day if the mother stays longer than 24 hours.

The Emergency Department and Lamb Foggo Urgent Care Centre will return to allowing patients only to attend. A companion will only be allowed if the patient is a minor (under 18), a vulnerable adult who needs a carer, or is combative. Any person experiencing symptoms that could be COVID-19 are reminded to call first and not just turn up, as it puts other vulnerable patients waiting at risk.

Free wifi is available at BHB for patients and residents, so they can stay in touch by phone or video.

Inpatient visitation guidelines from Wednesday 8 September by area:

• Acute Care Wing inpatient units (KEMH)
(Ace Barber, Ascendant Partner Re, and Catlin Lindo)
No visitation, other than in exceptional circumstances (such as end of life).

• Intensive Care Unit
One designated individual between noon-2pm and 4-6pm.

• Gosling Ward
Only parents can visit.

• Isolation patients on any ward (MWI and KEMH) (Isolation patients either have a confirmed infectious disease, such as COVID-19, or are waiting for test results. All patients admitted are tested for COVID-19 and are on isolation until they receive a negative results)
No visitors, other than in truly exceptional circumstances (such as end of life). Individuals must be approved by the unit manager before visiting.

• Long term care residents (MWI and KEMH) and Curtis Ward
(KEMH: Cooper, Gordon, Curtis and Perry Units; MWI: Devon Lodge, Reid Ward and all group homes)
No visitation allowed, other than in exceptional circumstances (such as end of life)

• Agape House
No visitors for long stay patients at Agape House. Patients in their last phase of dying will be allowed two visitors in the room at a time who will be required to wear full personal protective equipment.

• Maternity
One designated support person can attend the birth and up to eight hours afterwards. If mom stays on the ward longer than 24 hours, the support person can visit for up to four hours once a day. Doulas will be permitted for labour and delivery only.

7 September 2021 Home Page, News

BHB trans-oceanic telestroke service with Johns Hopkins

Thursday 22 July 2021: The Bermuda Hospitals Board (BHB) Primary Stroke Centre is one of the first facilities in the world to offer a trans-oceanic telestroke service. The service is provided through a collaboration with Johns Hopkins Medicine International (JHMI).

Telestroke allows experts anywhere in the world to quickly examine a suspected stroke patient and make the time-sensitive treatment recommendation that can mean the difference between full recovery and permanent disability or death.

Dr Victor Urrutia, director of the Johns Hopkins Hospital’s Comprehensive Stroke Center, and Dr Francene Gayle, BHB consultant neurologist and Primary Stroke Centre medical director at the launch of the stroke programme at BHB

“BHB started a local telestroke service internally between Emergency Department physicians, hospitalists and local neurologists,” explained Dr Francene Gayle, BHB consultant neurologist and Primary Stroke Centre medical director. “Then in December 2020, the telestroke service became trans-oceanic, connecting with Johns Hopkins.

“Not even a pandemic stopped our teams from moving ahead with plans to advance the service. We have up to five patients a week who come to the hospital having suffered a stroke whether there is a pandemic or not, so continuing to develop our services in the Primary Stroke Centre has been so important to the whole team working on this initiative at BHB.”

“This innovate way of managing stroke patients helps us collaborate in real time to care for our patients, despite being over 800 hundred miles apart,” said Dr Victor Urrutia, director of the Johns Hopkins Hospital’s Comprehensive Stroke Center. “Time is one of the most important factors in stroke treatment, so being able to collaborate remotely and make critical decisions about care makes a huge difference in outcomes for the individual patients.”

When the local telestroke service began in June 2020, about 8% of ischemic stroke patients received IV thrombolysis treatment – a significant improvement on the numbers given the drug before the Centre launched. After JHMI neurologists joined the local telestroke team in December 2020, the proportion of stroke patients who were administered the drug continued to rise to 13%. The average for primary stroke centres in the US is 7%.

The benefit is not just for those treated on island, however, but also for those who would benefit from treatment overseas.
“Most recently, we had our first trans-oceanic transfer from BHB to a comprehensive stroke centre in the US for the removal of a large clot that had blocked a major blood vessel in the brain, a procedure called mechanical thrombectomy,” Dr Gayle explained.

“Timing is critical in these cases, as the patient needs to be at the overseas hospital within 16 hours of the start of symptoms. BHB is engaging with the insurance companies to ensure that our airvac turnaround times are efficient in order for us to meet the transfer process within 16 hours,” said Dr Gayle. “We are quite thrilled about this.

“While this overseas relationship has clear clinical benefits, we have to stress the importance of recognising the need to get to hospital immediately if an individual thinks they have had a stroke. We have the clinical processes in place to act quickly, but this can only happen if people get to the hospital in time, so remember the BEFAST acronym – balance, eyes, face, arms, speech and time – to quickly identify and act on the early warning signs of a stroke.”

“We are honoured to collaborate with BHB to improve the care of stroke patients in Bermuda,” concluded Dr Urrutia. “The telestroke work we have done not only benefits people in Bermuda, but has far reaching implications for other remote area facilities. The experiences we gain through this collaboration can be shared globally.”

Editor’s note:

  • About the BHB Primary Stroke Centre: Established in July 2019 as part of a clinical affiliation with Johns Hopkins Medicine International, the BHB Primary Stroke Centre focuses on improving treatments and processes within the hospital, as well as providing education to help the community identify stroke symptoms to ensure timely treatment, and know the risk factors that can help reduce the incidence of stroke altogether.
  • About strokes: Ischemic stroke patients with smaller blockages are also experiencing better outcomes since the telestroke service began. IV thrombolysis is the procedure by which stroke patients receive a drug to dissolve or breakup the clot or blockage in the blood vessel that is restricting the flow of blood and oxygen to the brain. Administering the drug quickly increases the chance of the patient recovering from the stroke with little or no disability at all.
  • Strokes in Bermuda: There are up to five strokes every week in Bermuda, and 25% of strokes in 2020 were in people under 60. Seventy-three percent of strokes are in Black people, 24% are in white people and 2% are in ethnicities classified as ‘other’.
22 July 2021 Home Page, News

BHB announces breast ultrasound service

Wednesday 21 July 2021: Bermuda Hospitals Board (BHB) is on the forefront of breast care with plans to offer breast ultrasound for people with dense breast tissue.

BHB provided the service to its first patients last week. The automated breast ultrasound system (ABUS) is a new piece of equipment that is FDA approved for breast cancer screening as an adjunct to mammography for persons with dense breast tissue.

“We are excited to add the automated breast ultrasound system from GE Healthcare to our comprehensive breast cancer screening programme,” said BHB Chief of Radiology Daniel Stovell. “By offering ABUS in addition to mammography for our patients with dense breast tissue, we anticipate improving detection for small cancers that cannot be seen on a mammogram alone.”

Dense breast tissue has been found to be the most common risk factor for the development of cancer and also makes cancer more difficult to detect using mammography alone, according to multiple large studies. As breast density goes up, the accuracy of mammograms goes down. The difficulty radiologists experience when reading mammograms is that both dense tissue and cancer appear white on a mammogram. With ABUS, suspicious masses appear black against the white of the dense tissue.

“Mammography is the gold standard for the detection of breast cancer. However, it doesn’t work equally well in everyone, particularly those with dense breast tissue,” said Dr Stovell. “Designed and built specifically for screening, research shows that ABUS technology as an adjunct to mammography has the potential to find 35.7 percent additional cancers that would not have been found with mammography alone.”

Dr Stovell recommends women get regular mammograms as suggested by their doctor, and if they have been informed that they have dense breast tissue, that they talk to their doctor or radiologist about specific risks and additional screening tests that might be appropriate.

ABUS scanning is part of the comprehensive service offered in the Mammography Department of BHB’s Imaging Services. Services include:

  • annual mammograms (3D)
  • stereotactic breast biopsies (3D)
  • automated breast ultrasound (ABUS)
  • breast MRI
  • bone density with body composition

Pictured from left: BHB imaging technologists Terricca Smith, Terri Farnan and Carla Cann complete their training on the new automated breast ultrasound (ABUS) system with a volunteer patient

21 July 2021 Home Page, News

Stroke patients benefit from improved treatments at BHB

Monday 19 July 2021: Stroke care in Bermuda has dramatically improved since the establishment of Bermuda Hospitals Board’s (BHB) Primary Stroke Centre in July 2019, part of a clinical affiliation with Johns Hopkins Medicine International.

Establishing a Primary Stroke Centre has led to improvements to processes and treatments within the hospital. These clinical improvements, alongside a public awareness campaign about the importance of seeking immediate emergency care at the first signs of stroke, have meant more people get the critical care they need in time to improve their outcome.

About 13% percent of those who experience a stroke now receive a clot-busting drug that increases their chances of making full recoveries, a benchmark that puts BHB’s Stroke Centre in line with outcomes at leading hospitals and stroke facilities around the world. This compares to an average of 7% for primary stroke centres in the USA, with an accepted minimum being 5%.

“This has immediate human impact,” said Medical Director of the BHB Primary Stroke Centre, Dr Francene Gayle. “It means more of our stroke patients than ever before are able to make full recoveries. Three months after having a stroke they are able to return to their pre-stroke functioning levels. This is so important for quality of life, and as 25% of those who had a stroke in 2020 in Bermuda were under the age of 60, these are often people with many years ahead of them.”

Recognising that stroke had become an epidemic on the island, in 2018 BHB took action to turn the tide. Stroke can be debilitating, leaving individuals paralysed and/or significantly impaired. It is also leading cause of death globally.

“Major disability and death are the common consequences of those with a diagnosis of a stroke globally and Bermuda was no exception” said Dr Gayle. “Those who survive are often unable to return to work or their routine way of living. These individuals were oftentimes the bread winners of their households, and required 24-hour care. The financial impact on the families involved and on the local economy was significant,” Dr Gayle continued.

“We needed to change the trajectory of the trend,” she added. “We wanted to create a Primary Stroke Centre to increase and improve the access of all Bermudians to high-level acute stroke care that’s based on the latest research.

There are two types of strokes: ischemic and haemorrhagic. The most common are ischemic and involve a restriction in blood supply and therefore oxygen, to the brain. This can be caused by a blood clot or plaque build-up in the arteries.

In an ischemic stroke, patients who access medical treatment within 4.5 hours of the start of symptoms may be suitable to get a clot-busting medication – called IV thrombolysis tPA (IV tPA). In cases where this medication is given in time and bursts the clot, the patient avoids the major damaging effects of having a stroke and increases their chance of recovering with little or no disability.

“This clot-busting drug is integral to the process of full stroke recovery,” said Dr Gayle. “But I can’t stress enough the importance of recognising the signs and getting to the hospital immediately. We have to work together to get IV tPA going within that 4.5 hour window. Remember BEFAST—Balance, Eyes, Face, Arm, Speech, Time. If you think you’ve had a stroke, get to hospital immediately, or call 911.”

“We are thrilled to see the improvement in stroke outcomes take place so quickly,” said Victor Urrutia, MD, Director of Johns Hopkins Hospital’s Comprehensive Stroke Center. “It is a clear indication that collaborations like ours can have a significant impact on the health and stability of individuals, families and communities around the world. We will continue to work closely with BHB to assist in their efforts to reduce the incidence and improve stroke outcomes for Bermudians.”

“We have surpassed our goal and we’re now meeting the benchmark of leading hospitals around the world,” said BHB CEO & President Michael Richmond, MD. “But most importantly, we’re improving quality care and changing lives.”

19 July 2021 Home Page, News

Team established to support adults with intellectual disabilities at home

Monday 19 July 2021: Bermuda Hospitals Board today announced the establishment of a community team that will help and support adult (over 18) intellectual disability clients and their families at home.

The team is part of the Intellectual Disability Directorate, which is based at the Mid-Atlantic Wellness Institute with residential care offered in 14 group homes across Bermuda.

Community Intellectual Disabilities Team (CIDT) clinical manager, Christopher Cunningham, explains: “There is a pressing need for better support for adults with intellectual disability who live at home with their families. People who have intellectual disabilities can live full and wonderful lives at home with their families, and we can help this happen with a strong support service for them. We don’t want families to struggle on their own, or see their loved ones deteriorate because they can’t access the support they need.”

“By providing a support service for clients who live with their families, we want to improve access to safe and equitable care, empower clients and their families to be actively involved in their health care, increase levels of independence, and help clients develop new skills so they can thrive in their community.”

The team is multi-disciplinary, which means that individuals from a number of different professions work together to meet the needs of the clients and their families. The team includes a nurse, rehabilitation therapist, rehab aides, psychology assistant, case manager clinical assistant and is the process of recruiting for an occupational therapist, speech and language pathologist and physiotherapist to complete the group.

Intellectual Disability Director, Morrisa Rogers, adds: “We are thrilled to see the Community Intellectual Disability team established – this has been a long plan in the making. The need is there, and we believe there are many families who could benefit from our support, but who are currently struggling on their own. We want to better support families and their loved ones with intellectual disabilities so they can flourish in their homes. They may have additional needs, but intellectual disabilities should not stop anyone from being able to live a full and loving life on their own terms.”

The service is available via referral from physicians or other agencies, and individuals can contact the service directly if they believe they need it. They should call 249-3807 or 239-3803.

To be eligible, to access the community intellectual disability team service, an individual must be over 18 and have an intellectual disability as defined by the World Health Organisation means an individual has a significantly reduced ability to understand new or complex information, to learn new skills (impaired intelligence) and a reduced ability to cope independently (impaired social function) which started before adulthood with a lasting effect on development (life-long condition). The individual also needs to have a presenting health need that requires intervention from the CIDT, and the person’s intellectual disability is directly impacting their ability to have this health need met through mainstream service.

19 July 2021 Home Page, News

BHB Pathology Department maintains accreditation

Monday 12 July 2021: The Pathology Department at King Edward VII Memorial Hospital has once more maintained specialised laboratory accreditation with the Joint Commission International (JCI). Accreditation is assessment of patient safety and quality standards. This is Pathology’s sixth JCI survey, which it has successfully achieved each time since 2006.

The Pathology Department at KEMH includes the laboratory areas that do diagnostic testing, from blood and urine to biopsies, the morgue, transfusion services, including the Bermuda Blood Donor Centre, and the phlebotomy staff who draw blood.

This is the first time the accreditation process has been completed remotely for Pathology, due to the pandemic, but this did not diminish its rigor. The survey was carried out in mid-May.

Danee Swan, Quality Manager in Pathology, comments: “The survey was carried out remotely, but was still intense and rigorous. We had to give two detailed presentations to our surveyor and sent a lot of advance documentation. During the survey week, surveyor requested specific tests from specific dates and trace processes, staff competencies and patient results. This was an extremely demanding process that traced tests from the patient – whether in an inpatient bed or outpatient lab – to the delivery of results. We are very pleased to have been awarded accreditation status.”

Kathy Stephens, Pathology Manager, comments: “We are accredited by Accreditation Canada as part of the hospital-wide process, but Pathology has also sought specialised laboratory accreditation with JCI since 2006, and we have successfully achieved it every three years since then. It is a testament to Pathology’s ongoing pursuit of excellence, ensuring we follow the highest patient safety and quality standards.”

Dr Clyde Wilson, Chief of Pathology, comments: “I would like to thank and congratulate the Pathology staff who work tirelessly every day to meet the highest standards to ensure our tests are accurate and timely. Through the year we have had to adapt constantly to the changing restrictions of the pandemic as the surges have come and gone and included new testing for COVID-19. We undertake about 3.5 million tests a year in the lab, but every one is significant to the individual patient, and at the heart of accreditation is our focus on patient care, doing the best we can for the people who need answers about their health.”

12 July 2021 Home Page, News