About Anna Nowak

Free virtual panel to support and inspire recovery from substance abuse

Wednesday 29 September 2021: BHB today announces a free virtual panel being offered to the community as part of Recovery Month by the Turning Point Substance Abuse Programme. The theme is ‘Recovery is for everyone: every person, every family, every community’, and the discussion will be on Thursday 30 September from 1pm to 2pm.

The goal is to share wisdom, experiences and insight to inspire and encourage people in Bermuda who have loved ones or are themselves on the journey of recovery.

Hosted by Dayla Burges, Addiction Counsellor at Turning Point, the panel members are: Juanae Crockwell, holistic counsellor of ‘A Little Girl Grows Up’; Shervin Hollis, recovery advocate; Gordon Johnson, community recovery advocate; and Michaela Smith, certified fitness instructor of Hope Fitness Bermuda.

Shirley Place, clinical director of substance abuse at MWI, comments: “We want to offer to the community an opportunity to hear from people who can help support and inspire anyone with an interest in substance abuse recovery. We all have a part to play, whether we have an addiction, or it is a loved one or friend. Recovery needs community support and understanding. Having an open panel allows us all to learn, be encouraged and have their questions about substance abuse recover answered.”

People can attend via zoom meeting ID 894 045 3622 at 1pm on Thursday 30 September, or go to the BHB Facebook page for a live stream. There will be set questions for the panel at the start, and a segment for attendees to ask questions too.

29 September 2021 Home Page, News

BHB morgue service impacted by the pandemic

Tuesday 28 September 2021: Bermuda Hospitals Board (BHB) today highlighted the need for people to work together when someone dies to help manage the large numbers of deceased, following a rise in deaths related directly to the COVID-19 pandemic.

Deputy Chief Executive Officer R Scott Pearman comments: “The increase in deaths from the COVID-19 pandemic is a tragic situation for many families, first and foremost, and we feel deeply for the grief and pain so many are feeling in our community right now. The high numbers are also putting pressure on the individuals and organisations who would normally support the process from death to burial or cremation, and this includes BHB.

“Our concern is having enough space for all the deceased given the high numbers of deaths we are experiencing. We have already exceeded our regular morgue capacity and are using refrigerated overflow containers. BHB’s respectful goal is to maintain the dignity and safety of the deceased.  For us to meet this goal, however, we need help as some individuals are left with KEMH longer than necessary and this is increasing the number of people we need to have space for.

“Reducing the number of deceased individuals held by BHB will be greatly helped by families working with their chosen funeral director so their loved ones can be picked up from KEMH and be buried or cremated with as little delay as possible. Families are going through so much when someone dies and they may not always know what has to take place for their loved one to be released from KEMH. We have therefore spoken to Government and funeral directors, and developed an information sheet about the process to help families as they work through all the steps that have to take place, and help them prepare for the financial implications and decisions that need to be made.”

BHB Factsheet – When Your Loved One Dies

28 September 2021 Home Page, News

BHB Moves to Highest Alert Level

Friday 17 September 2021

Michael Richmond, CEO and President of BHB, comments:

“After an assessment of our current position at BHB, we are today moving to Disaster Alert Level 4. This reflects the high number of COVID-19 patients in hospital and in the ICU, the pressure on staff, and the impact of the pandemic on our staffing levels.

“Disaster Alert Level 4 is an internal hospital status that reflects the operational pressure we are under. Our staffing levels are being taxed, and we are having to cease all services that are not emergencies or critically urgent until further notice. The figures will be reported by Government later today, but at this time we have more admitted and sicker patients with COVID-19 in hospital than we have experienced at any time during the whole pandemic.

“We are redeploying all available staff to acute, critical care and emergency services. Our employees are professional and dedicated individuals, but they are also human beings and the risk of burn-out is increasingly evident.

“People in the community may not realise the extent of the impact on healthcare services, but they need to be aware that the increasing demand on the hospital may start to impact our ability to deliver the quality of care that we usually strive for each day.

“We are pleading with the community to follow all public health guidance, wear masks at all times inside and outside if within 6 feet of others. Avoid crowds and enclosed spaces. Get vaccinated, please. It is the best defence against serious disease and death.

“We also ask people to take medically fit for discharge family members home. With the hospital under tremendous pressure, we need the staffing and the space for the new admitted patients, both COVID and non-COVID related.”

Update on the impact of the surge on BHB services
· No visitors for long term and acute care patients, other than in exceptional circumstances such as end of life. Restricted visiting for other areas.

· For all BHB services – only emergency or urgent appointments and treatments will be undertaken.

· People should not attend the Emergency Department for a COVID-19 test. It is not a testing facility and needs to focus on people needing emergency care.

· The Emergency Department is under great pressure. People are reminded that with mild COVID-19 symptoms they can call their GP. If they think they must call the Emergency Department first at 239-1301. They should not just turn up.

 

17 September 2021 News

BHB visitor restrictions reintroduced due to delta surge

Tuesday 7 September 2021: Due to the surge in COVID-19 community numbers and increase in inpatient numbers, Bermuda Hospitals Board (BHB) is ceasing visitation of inpatients and long term care residents at KEMH and MWI from Wednesday 8 September, and cancelling elective surgeries from today. Maternity, Gosling (children’s) Unit and intensive care patients will be allowed limited visitation by designated individuals.

Dr Michael Richmond, Chief Executive Officer & President, said: “We appreciate the understanding and cooperation of patients and families as we respond to yet another surge. The pressures these surges bring to staff at the hospitals is immense. We are all working extremely hard to manage our bed capacity and focus resources where they are needed so we are able to care for all who need it, as medical emergencies still happen on top of the increase in COVID-19 cases. It not only adds to the clinical pressures felt by individuals and services, but brings continued financial pressures to BHB and the healthcare system, and we were under pressure even before the pandemic. BHB has worked extremely hard over the last few years to make savings, and we have achieved $11 million in fiscal year 2019/20, $30 million in 2020/21 and we are working to achieve $15 million more through efficiency programmes, contract reviews and management of assets. The financial costs of responding to the pandemic, on top of international increases of medicines and supplies, and the pressure to keep pace with international standards in healthcare to offer the people in Bermuda are immense.

“We know our colleagues in the Ministry of Health are similarly challenged. We are incredibly grateful for the donations from businesses and individuals that have supported the purchasing of supplies and the vaccine clinic, but the costs have exceeded these kind and generous donations. We are working closely with the Ministry of Finance and the Ministry of Health to ensure we can continue to deliver the services needed safely and at a high quality.”

Chief of Staff Dr Wesley Miller commented: “We do not take the return to these restrictions lightly, but are very concerned by the sudden increase in delta variant COVID-19 infections and hospital admissions. Three out of every four local infections are in unvaccinated individuals and, unfortunately, these people are more at risk of serious illness and hospitalisations. BHB is now experiencing an increase in emergency visits and admissions. Higher community transmissions also increases the risks of an individual visiting a loved one and not knowing they are infected. We have once more prepared our overflow ICU in the surgical area so that we can care for all those who need it. These actions divert resources and space, which impacts our other services. We apologise for the impact on patients and families as we manage this surge and thank everyone for their cooperation and understanding.”

Chief of Nursing Judy Richardson commented: “We have seen numbers surge in the community and this is now being seen in our hospitals too. We have been through surges before and know that timely action maximises the safety of all people in BHB units and group homes. We feel for all the people who will see less of their families and loved ones, but our first step is to strengthen the protections that help protect them. We need everyone to play their part in keeping our most vulnerable people safe, so thank the community in advance for their understanding and partnership in following all guidelines and precautions.”

Summary of current restrictions:

Anyone visiting or attending BHB facilities as an outpatient must first go through a temperature and mask check. They must use the available hand sanitisers, wear a mask and maintain physical distancing at all times, including in patient rooms.

Long term care residents, acute care unit and isolation patients on any ward will no longer receive visitors.

Gosling (children’s) Unit will allow limited visits by parents only, and Maternity visiting will stay the same as before, with one designated support person able to attend the birth and visit once a day if the mother stays longer than 24 hours.

The Emergency Department and Lamb Foggo Urgent Care Centre will return to allowing patients only to attend. A companion will only be allowed if the patient is a minor (under 18), a vulnerable adult who needs a carer, or is combative. Any person experiencing symptoms that could be COVID-19 are reminded to call first and not just turn up, as it puts other vulnerable patients waiting at risk.

Free wifi is available at BHB for patients and residents, so they can stay in touch by phone or video.

Inpatient visitation guidelines from Wednesday 8 September by area:

• Acute Care Wing inpatient units (KEMH)
(Ace Barber, Ascendant Partner Re, and Catlin Lindo)
No visitation, other than in exceptional circumstances (such as end of life).

• Intensive Care Unit
One designated individual between noon-2pm and 4-6pm.

• Gosling Ward
Only parents can visit.

• Isolation patients on any ward (MWI and KEMH) (Isolation patients either have a confirmed infectious disease, such as COVID-19, or are waiting for test results. All patients admitted are tested for COVID-19 and are on isolation until they receive a negative results)
No visitors, other than in truly exceptional circumstances (such as end of life). Individuals must be approved by the unit manager before visiting.

• Long term care residents (MWI and KEMH) and Curtis Ward
(KEMH: Cooper, Gordon, Curtis and Perry Units; MWI: Devon Lodge, Reid Ward and all group homes)
No visitation allowed, other than in exceptional circumstances (such as end of life)

• Agape House
No visitors for long stay patients at Agape House. Patients in their last phase of dying will be allowed two visitors in the room at a time who will be required to wear full personal protective equipment.

• Maternity
One designated support person can attend the birth and up to eight hours afterwards. If mom stays on the ward longer than 24 hours, the support person can visit for up to four hours once a day. Doulas will be permitted for labour and delivery only.

7 September 2021 Home Page, News

HSBC brings Cup Match magic to BHB

Tuesday 27 July 2021: HSBC brought some Cup Match magic to Bermuda Hospitals Board this week. The HSBC Cup Match Motorcade was rerouted to pass King Edward VII Memorial Hospital (KEMH) on Point Finger Road on Monday, and special treat tables were arranged at KEMH on Monday and at Mid-Atlantic Wellness Institute (MWI) on Tuesday as many staff had to stay onsite to work.

In addition, 10 cricket sets were donated to the residents and clients who have intellectual disabilities or seniors with mental health issues, who live on site at MWI or in one of their group homes in the community.

BHB CEO & President Michael Richmond said: “Thank you, HSBC, for including our staff, who often miss out on Cup Match festivities as they have to work, and who have been under particular strain over the last 18 months due to the pandemic. We appreciate the love and support and wish everyone a wonderful Cup Match holiday.”

Tanya Bule, HSBC Bermuda’s Head of Wealth and Personal Banking & Marketing, shared: “Given everything that BHB has done and continues to do, in caring for our community during the pandemic, we felt it was important to show our appreciation while bringing some Cup Match cheer to them. Thank you from all of us at HSBC.”

 

27 July 2021 News

BHB trans-oceanic telestroke service with Johns Hopkins

Thursday 22 July 2021: The Bermuda Hospitals Board (BHB) Primary Stroke Centre is one of the first facilities in the world to offer a trans-oceanic telestroke service. The service is provided through a collaboration with Johns Hopkins Medicine International (JHMI).

Telestroke allows experts anywhere in the world to quickly examine a suspected stroke patient and make the time-sensitive treatment recommendation that can mean the difference between full recovery and permanent disability or death.

Dr Victor Urrutia, director of the Johns Hopkins Hospital’s Comprehensive Stroke Center, and Dr Francene Gayle, BHB consultant neurologist and Primary Stroke Centre medical director at the launch of the stroke programme at BHB

“BHB started a local telestroke service internally between Emergency Department physicians, hospitalists and local neurologists,” explained Dr Francene Gayle, BHB consultant neurologist and Primary Stroke Centre medical director. “Then in December 2020, the telestroke service became trans-oceanic, connecting with Johns Hopkins.

“Not even a pandemic stopped our teams from moving ahead with plans to advance the service. We have up to five patients a week who come to the hospital having suffered a stroke whether there is a pandemic or not, so continuing to develop our services in the Primary Stroke Centre has been so important to the whole team working on this initiative at BHB.”

“This innovate way of managing stroke patients helps us collaborate in real time to care for our patients, despite being over 800 hundred miles apart,” said Dr Victor Urrutia, director of the Johns Hopkins Hospital’s Comprehensive Stroke Center. “Time is one of the most important factors in stroke treatment, so being able to collaborate remotely and make critical decisions about care makes a huge difference in outcomes for the individual patients.”

When the local telestroke service began in June 2020, about 8% of ischemic stroke patients received IV thrombolysis treatment – a significant improvement on the numbers given the drug before the Centre launched. After JHMI neurologists joined the local telestroke team in December 2020, the proportion of stroke patients who were administered the drug continued to rise to 13%. The average for primary stroke centres in the US is 7%.

The benefit is not just for those treated on island, however, but also for those who would benefit from treatment overseas.
“Most recently, we had our first trans-oceanic transfer from BHB to a comprehensive stroke centre in the US for the removal of a large clot that had blocked a major blood vessel in the brain, a procedure called mechanical thrombectomy,” Dr Gayle explained.

“Timing is critical in these cases, as the patient needs to be at the overseas hospital within 16 hours of the start of symptoms. BHB is engaging with the insurance companies to ensure that our airvac turnaround times are efficient in order for us to meet the transfer process within 16 hours,” said Dr Gayle. “We are quite thrilled about this.

“While this overseas relationship has clear clinical benefits, we have to stress the importance of recognising the need to get to hospital immediately if an individual thinks they have had a stroke. We have the clinical processes in place to act quickly, but this can only happen if people get to the hospital in time, so remember the BEFAST acronym – balance, eyes, face, arms, speech and time – to quickly identify and act on the early warning signs of a stroke.”

“We are honoured to collaborate with BHB to improve the care of stroke patients in Bermuda,” concluded Dr Urrutia. “The telestroke work we have done not only benefits people in Bermuda, but has far reaching implications for other remote area facilities. The experiences we gain through this collaboration can be shared globally.”

Editor’s note:

  • About the BHB Primary Stroke Centre: Established in July 2019 as part of a clinical affiliation with Johns Hopkins Medicine International, the BHB Primary Stroke Centre focuses on improving treatments and processes within the hospital, as well as providing education to help the community identify stroke symptoms to ensure timely treatment, and know the risk factors that can help reduce the incidence of stroke altogether.
  • About strokes: Ischemic stroke patients with smaller blockages are also experiencing better outcomes since the telestroke service began. IV thrombolysis is the procedure by which stroke patients receive a drug to dissolve or breakup the clot or blockage in the blood vessel that is restricting the flow of blood and oxygen to the brain. Administering the drug quickly increases the chance of the patient recovering from the stroke with little or no disability at all.
  • Strokes in Bermuda: There are up to five strokes every week in Bermuda, and 25% of strokes in 2020 were in people under 60. Seventy-three percent of strokes are in Black people, 24% are in white people and 2% are in ethnicities classified as ‘other’.
22 July 2021 Home Page, News

BHB cautiously opens up to more visitors

Thursday 22 July 2021: Bermuda Hospitals Board today announces that it is updating visiting restrictions, effective immediately, in light of the low prevalence of COVID-19 in the community at this time.

Dr Wesley Miller, Chief of Staff, comments: “We are pleased it is safe enough to allow more visitation at this time. We remain prepared, however. The last surge of cases was so large and fast, it was extremely challenging for us. At its peak we had 45 cases in the hospital, and about 120 COVID-19 patients over two months. Thankfully we purchased an additional oxidiser last year, otherwise we would have run out of oxygen this year. This is a sobering reminder of how quickly things can escalate, especially with the Delta variant which is 60% more infectious than the variant that caused our last dramatic surge. So we look forward to welcoming more visitors, but remain cautious.”

Judy Richardson, Chief of Nursing, comments: “We are really happy that patients, residents and clients can see more of their loved ones, but we are keeping a close eye on the number of cases and hospitalisations. While prevalence is low, we can maintain a more open visiting policy, though all visitors will still have a temperature and mask check before being able to enter our facilities. Our position will be reviewed if COVID-19 cases rise.”

Vice President of Acute and Ambulatory, Norma Smith, comments: “Opening up to more visitors for our patients and residents is heart-warming for all of us working in the hospitals. We know what it means for someone in hospital to see their loved ones, and have been through what it is like when they can’t. Given the risks of the Delta variant, we just remind visitors to stay masked at all times, even when in patient rooms and be mindful of physical distance; this vigilance will help us maintain a more open visiting policy.”

The following requirements must be followed when visiting any BHB services:

  • Visitors must pass a temperature and mask check at our entry screens before coming into a BHB facility
  • Visitors must be masked at all times, including in patient rooms
  • Visitors must maintain physical distancing at all times, including in patient rooms
  • People who have symptoms of COVID-19 or any other infection will not be allowed to visit
  • If someone has travelled, they should only visit after they have completed their post-travel testing requirements with all negative tests
  • For infection control purposes, visitors will not be allowed to use patient bathrooms and will need to use public restrooms on each floor
  • Overnight stays are allowed only in exceptional circumstances.

All current visiting requirements are listed below:

Acute care patients in the Acute Care Wing (Ace Barber, Ascendant Partner Re, Catlin Lindo), including those on isolation: visitors allowed between noon and 8pm. Masking and physical distance precautions must be followed in the room.

Acute care patients in the General Wing (Curtis Ward): as these rooms are smaller and have other patients in, acute care patients in the General Wing (Curtis Ward) can have one visitor at any one time between noon and 8pm.

Intensive Care Unit: Two designated support people allowed to visit for two hours between 10am and 2pm, or 4pm and 8pm. Visitors must be on the ICU visitors list.

Maternity:

  • One designated support person may stay up to 8 hours after the birth
  • The same designated support person can visit between noon and 8pm after the birth, but will be restricted to the patient’s room
  • Doulas can attend the birth, and afterwards once a day between noon and 8pm

Acute Inpatient Care for Mid-Atlantic Wellness Institute services (adult, child and adolescent services):

  • Pre-identified support people can visit for 30 minutes each day between noon and 6pm
  • Support people should check in at the front desk
  • One person can visit at any one time and visitation will be in a public space, such as a family conference room

Long Term Care (KEMH and MWI)/Agape House:

  • MWI Long Term Care (Devon Lodge and Reid Ward): visiting between noon and 6pm. Visitors must stay masked and physically distant.
  • KEMH Long Term Care (Cooper, Gordon, Perry Units)/Agape House: one visitor per patient for up to one hour between noon and 8pm, and no more than two visitors in a room at any given time. If a resident is isolated due to COVID-19 they cannot have visitors, but if isolated for any other reason they can.

Emergency Department and Lamb Foggo Urgent Care Centre:

  • Patients can come with one companion to the Emergency Department or Lamb Foggo UCC – patients and visitors must remain masked and physically distant from other people waiting.
  • Up to two companions may be allowed for:
    • Minors (under 18)
    • End of life cases
    • Combative individuals
  • Please note if someone dies in the ED or is brought to the hospital after passing away, only two people can visit at a time from the immediate family. There is not enough space to safely accommodate large viewings so we discourage mass attendance in the waiting room. Only three (3) family members will be accommodated in the family room at a  time .
22 July 2021 News

Stroke patients benefit from improved treatments at BHB

Monday 19 July 2021: Stroke care in Bermuda has dramatically improved since the establishment of Bermuda Hospitals Board’s (BHB) Primary Stroke Centre in July 2019, part of a clinical affiliation with Johns Hopkins Medicine International.

Establishing a Primary Stroke Centre has led to improvements to processes and treatments within the hospital. These clinical improvements, alongside a public awareness campaign about the importance of seeking immediate emergency care at the first signs of stroke, have meant more people get the critical care they need in time to improve their outcome.

About 13% percent of those who experience a stroke now receive a clot-busting drug that increases their chances of making full recoveries, a benchmark that puts BHB’s Stroke Centre in line with outcomes at leading hospitals and stroke facilities around the world. This compares to an average of 7% for primary stroke centres in the USA, with an accepted minimum being 5%.

“This has immediate human impact,” said Medical Director of the BHB Primary Stroke Centre, Dr Francene Gayle. “It means more of our stroke patients than ever before are able to make full recoveries. Three months after having a stroke they are able to return to their pre-stroke functioning levels. This is so important for quality of life, and as 25% of those who had a stroke in 2020 in Bermuda were under the age of 60, these are often people with many years ahead of them.”

Recognising that stroke had become an epidemic on the island, in 2018 BHB took action to turn the tide. Stroke can be debilitating, leaving individuals paralysed and/or significantly impaired. It is also leading cause of death globally.

“Major disability and death are the common consequences of those with a diagnosis of a stroke globally and Bermuda was no exception” said Dr Gayle. “Those who survive are often unable to return to work or their routine way of living. These individuals were oftentimes the bread winners of their households, and required 24-hour care. The financial impact on the families involved and on the local economy was significant,” Dr Gayle continued.

“We needed to change the trajectory of the trend,” she added. “We wanted to create a Primary Stroke Centre to increase and improve the access of all Bermudians to high-level acute stroke care that’s based on the latest research.

There are two types of strokes: ischemic and haemorrhagic. The most common are ischemic and involve a restriction in blood supply and therefore oxygen, to the brain. This can be caused by a blood clot or plaque build-up in the arteries.

In an ischemic stroke, patients who access medical treatment within 4.5 hours of the start of symptoms may be suitable to get a clot-busting medication – called IV thrombolysis tPA (IV tPA). In cases where this medication is given in time and bursts the clot, the patient avoids the major damaging effects of having a stroke and increases their chance of recovering with little or no disability.

“This clot-busting drug is integral to the process of full stroke recovery,” said Dr Gayle. “But I can’t stress enough the importance of recognising the signs and getting to the hospital immediately. We have to work together to get IV tPA going within that 4.5 hour window. Remember BEFAST—Balance, Eyes, Face, Arm, Speech, Time. If you think you’ve had a stroke, get to hospital immediately, or call 911.”

“We are thrilled to see the improvement in stroke outcomes take place so quickly,” said Victor Urrutia, MD, Director of Johns Hopkins Hospital’s Comprehensive Stroke Center. “It is a clear indication that collaborations like ours can have a significant impact on the health and stability of individuals, families and communities around the world. We will continue to work closely with BHB to assist in their efforts to reduce the incidence and improve stroke outcomes for Bermudians.”

“We have surpassed our goal and we’re now meeting the benchmark of leading hospitals around the world,” said BHB CEO & President Michael Richmond, MD. “But most importantly, we’re improving quality care and changing lives.”

19 July 2021 Home Page, News

Team established to support adults with intellectual disabilities at home

Monday 19 July 2021: Bermuda Hospitals Board today announced the establishment of a community team that will help and support adult (over 18) intellectual disability clients and their families at home.

The team is part of the Intellectual Disability Directorate, which is based at the Mid-Atlantic Wellness Institute with residential care offered in 14 group homes across Bermuda.

Community Intellectual Disabilities Team (CIDT) clinical manager, Christopher Cunningham, explains: “There is a pressing need for better support for adults with intellectual disability who live at home with their families. People who have intellectual disabilities can live full and wonderful lives at home with their families, and we can help this happen with a strong support service for them. We don’t want families to struggle on their own, or see their loved ones deteriorate because they can’t access the support they need.”

“By providing a support service for clients who live with their families, we want to improve access to safe and equitable care, empower clients and their families to be actively involved in their health care, increase levels of independence, and help clients develop new skills so they can thrive in their community.”

The team is multi-disciplinary, which means that individuals from a number of different professions work together to meet the needs of the clients and their families. The team includes a nurse, rehabilitation therapist, rehab aides, psychology assistant, case manager clinical assistant and is the process of recruiting for an occupational therapist, speech and language pathologist and physiotherapist to complete the group.

Intellectual Disability Director, Morrisa Rogers, adds: “We are thrilled to see the Community Intellectual Disability team established – this has been a long plan in the making. The need is there, and we believe there are many families who could benefit from our support, but who are currently struggling on their own. We want to better support families and their loved ones with intellectual disabilities so they can flourish in their homes. They may have additional needs, but intellectual disabilities should not stop anyone from being able to live a full and loving life on their own terms.”

The service is available via referral from physicians or other agencies, and individuals can contact the service directly if they believe they need it. They should call 249-3807 or 239-3803.

To be eligible, to access the community intellectual disability team service, an individual must be over 18 and have an intellectual disability as defined by the World Health Organisation means an individual has a significantly reduced ability to understand new or complex information, to learn new skills (impaired intelligence) and a reduced ability to cope independently (impaired social function) which started before adulthood with a lasting effect on development (life-long condition). The individual also needs to have a presenting health need that requires intervention from the CIDT, and the person’s intellectual disability is directly impacting their ability to have this health need met through mainstream service.

19 July 2021 Home Page, News

BHB Pathology Department maintains accreditation

Monday 12 July 2021: The Pathology Department at King Edward VII Memorial Hospital has once more maintained specialised laboratory accreditation with the Joint Commission International (JCI). Accreditation is assessment of patient safety and quality standards. This is Pathology’s sixth JCI survey, which it has successfully achieved each time since 2006.

The Pathology Department at KEMH includes the laboratory areas that do diagnostic testing, from blood and urine to biopsies, the morgue, transfusion services, including the Bermuda Blood Donor Centre, and the phlebotomy staff who draw blood.

This is the first time the accreditation process has been completed remotely for Pathology, due to the pandemic, but this did not diminish its rigor. The survey was carried out in mid-May.

Danee Swan, Quality Manager in Pathology, comments: “The survey was carried out remotely, but was still intense and rigorous. We had to give two detailed presentations to our surveyor and sent a lot of advance documentation. During the survey week, surveyor requested specific tests from specific dates and trace processes, staff competencies and patient results. This was an extremely demanding process that traced tests from the patient – whether in an inpatient bed or outpatient lab – to the delivery of results. We are very pleased to have been awarded accreditation status.”

Kathy Stephens, Pathology Manager, comments: “We are accredited by Accreditation Canada as part of the hospital-wide process, but Pathology has also sought specialised laboratory accreditation with JCI since 2006, and we have successfully achieved it every three years since then. It is a testament to Pathology’s ongoing pursuit of excellence, ensuring we follow the highest patient safety and quality standards.”

Dr Clyde Wilson, Chief of Pathology, comments: “I would like to thank and congratulate the Pathology staff who work tirelessly every day to meet the highest standards to ensure our tests are accurate and timely. Through the year we have had to adapt constantly to the changing restrictions of the pandemic as the surges have come and gone and included new testing for COVID-19. We undertake about 3.5 million tests a year in the lab, but every one is significant to the individual patient, and at the heart of accreditation is our focus on patient care, doing the best we can for the people who need answers about their health.”

12 July 2021 Home Page, News