BHB survey asks, ‘What would make you proud of hospital services?’

Thursday 4 February 2021: Bermuda Hospitals Board (BHB) today released a short one-week survey for the community to have their say about the hospitals and what improvements it could make to make them more satisfied with local hospital services delivered from King Edward VII Memorial Hospital, Mid-Atlantic Wellness Institute, Lamb Foggo Urgent Care Centre and BHB group homes.

BHB’s current five-year strategy ends in March 2021, and work is well underway to develop a pathway for the next five years. BHB is asking the community what they think is working and what they think needs to be improved. The short survey takes just a few minutes to complete.

CEO & President Dr Michael Richmond comments: “We are a community hospital, and ensuring the voice of the people who need us and use us is reflected in our strategy helps us identify improvements and strategies that will make a difference for patients and their families. We want to make Bermuda proud, but what does that look like to Bermuda residents? We hope people will take a few minutes to have their say.”

People can use the QR code above using their cell phone, or click on this link for the survey:

The survey will be open until Thursday 11 February 2021.


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Notes to Editors
The Bermuda Hospitals Board is a quango (quasi autonomous non-governmental organisation) established under the Bermuda Hospitals Board Act, 1970. It has a Bermuda Government-approved Board and a Chief Executive Officer, responsible for King Edward VII Memorial Hospital and Mid-Atlantic Wellness Institute. At the heart of both organisations is high-quality care to all patients.

With approximately 1,700 employees, the Bermuda Hospitals Board is Bermuda's second largest employer. King Edward VII Memorial Hospital and Mid-Atlantic Wellness Institute are the only healthcare organisations in Bermuda accredited by Accreditation Canada, an independent organisation whose role is to help hospitals examine and improve the quality of care and service they provide to their clients. In addition to providing an extensive list of services for the community, the Bermuda Hospitals Board is part of a referral network that includes some of the world's leading specialist hospitals.

For more information, please visit or contact the Bermuda Hospitals Board Public Relations Department at